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Director, Product Management

AT Mastercard
Mastercard

Director, Product Management

Scarsdale, NY

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management

The NAM Transfer Solutions Team is responsible for igniting momentum for Mastercard Account to Account (A2A) Strategy in the US, including C2B (bill pay) and B2B payments flows. Our aim is to (1) accelerate revenue, (2) drive growth in A2A flows for Mastercard and (3) establish our brand as a one-stop shop for AP and AR modernization and innovation.

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In this role, you will develop product strategy, generate GTM plans and execute BD/sales functions. Key activities include the development and execution of product strategy, develop and execute sales strategy to sign the most significant partner opportunities, including proposal development, negotiation of business and financial terms and closing of deals.

Role
- Develop and execute A2A product strategy in the US, including C2B (bill pay) and B2B flows
- Colloborate with cross functional partners to execute product strategy (SMB team, Corporate Payment team, Healthcare team, Global Product)
- Develop GTM plan for A2A strategy
- Works independently and with the leaders of customer account management teams, where applicable, in the qualification, prioritization and advancement of pipeline and cross-sell opportunities
- Consults with clients/prospects to assess complexity and highest value business opportunities
- Completes diagnosis of client's current business situation and related requirements through data gathering, customer collaboration, research, tools development and business case modeling
- Advances multiple negotiations in parallel, from pre-proposal stages through implementation.
- Liaises with partners, account teams and product development teams to share voice-of-customer feedback on required/desired functionality for NAM customers.

All About You
- Strong Customer focus and relationship orientation
- Exceptional written and verbal communication skills
- Comfort with strategic problem-solving and analytics, with strong business acumen
- Strong influencing ability, with comfort interacting with all levels of partner management to advance sales discussions
- Results-driver, with flexible demeanor with willingness to advance multiple discussions and workstreams in parallel
- Experience in product/Technical sales for a complex payments product or service
- Experience in retail banking, payments and/or billing; or selling to those segments
- Prior experience with retail banks, treasury management organizations, Fintechs
- Familiarity with AP and AR processes a plus

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
Purchase, New York: $170,000 - $273,000 USD

Client-provided location(s): Harrison, NY, USA
Job ID: Mastercard-22331_R-236804
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program