Director, Communications

The ideal candidate will collaborate closely with internal and external stakeholders to promote security best practices and reinforce Mastercard's position as a leader in security and trust.

Responsibilities:
• Serve as an advisor to senior security executives on internal and external communication engagements.
• Partner with internal teams, including Corporate Security, Fusion Center, Technology, Security Solutions, Privacy, Policy and Legal to ensure consistent messaging.
• Strategically position senior executives as thought leaders through speaking engagements, editorial content, and social media amplification.
• Craft compelling internal and external content, including podcasts, blog posts, articles, webinars, presentations and executive messaging.
• Partner with the Mastercard Fusion Center to support a coordinated response to security incidents, ensuring clear, timely, and effective communication.
• Act as a spokesperson during major issues and provide guidance on real-time messaging and engagement strategies.
• Collaborate with external partners, industry organizations, non-profits, and media to enhance Mastercard's reputation as a leader in security.
• Oversee employee awareness campaigns to drive a security-first culture within the organization.
• Plan and execute security-related engagements, including internal awareness programs, and industry events.
• Monitor industry trends, emerging threats, and regulatory developments to ensure communications remain relevant and impactful.
• Serve as a people manager, leading and mentoring a team of communications professionals to drive impactful security messaging and engagement.

All About You:
• Mid-level communications professional with experience spanning corporate communications, agency leadership, and/or journalism.
• Exceptional writing, storytelling, and messaging skills with the ability to translate complex security topics into accessible content across traditional, digital and social media channels.
• Entrepreneurial mindset with a curiosity for solving business challenges.
• Excellent interpersonal and diplomatic skills, capable of building trust and consensus among stakeholders at all levels.
• Experience managing teams and influencing across a matrixed organization.
• Proven track record in crisis and issues management, with the ability to navigate complex, high-pressure situations.
• Ability to thrive in a fast-paced, high-pressure environment with excellent project management skills.
• Passion for security, trust, and Mastercard's mission to create a safer digital economy.
• Travel Requirement: This role requires periodic travel to support security initiatives, industry events, and stakeholder engagements.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
O'Fallon, Missouri: $135,000 - $216,000 USD