Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management
Overview
• Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
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• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level
Responsibilities
• Delivers against sales and net revenue targets
• Designs strategies, messaging and proposals for customers
• Analyzes the customer's business through profitability modeling financial forecasting and competitive analysis
• Develops and implements sales plans including business development, marketing and product management
• Partners with the customer to establish, execute and report progress against annual business plans
• Leads projects and cross-functional initiatives
• Negotiates and executes on the customer agreement process
• Identifies and recommends products to enhance the customers' profitability
Experiences
• In depth experience executing and managing sales strategies for numerous complex or large accounts
• Demonstrated expertise and success leveraging MasterCard's core products, rules, and services in customer accounts
• Taken a lead role in a customer negotiation
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.