Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Associate Specialist, Implementation
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.
In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature.
Deliver standard implementation activities ensuring quality and reliability of the implementations.
Job Description:
• Provide end-to-end project execution throughout basic processing implementation projects.
• Drive basic customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable MasterCard processing rules, specification and documentation.
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc...) to be provided by customers.
• Handle multiple basic customer processing implementation projects in parallel.
All about you:
• Currently enrolled in a bachelor's or accelerated master's degree program, graduating during 2024. Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business.
• Strong verbal and written communication skills
• Excellent analytical and problem solving skills
• Strong strategic and conceptual aptitude
• Proven team player with excellent interpersonal skills
• Ability to multi-task and prioritize multiple projects concurrently
• Proficiency in Microsoft Word, Excel and PowerPoint
Experience and Skills needed:
• Well-rounded individual with significant extracurricular involvement
• Excellent verbal and written communication skills
• Excellent analytical skills
• Ability to work on a team and independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• Attention to detail
Languages:
• English required
• Additional languages a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.