Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Managing Consultant, Performance Analytics
Consultant, Advisors, Data & Services
The D&S team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centred on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard D&S also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
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We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Primary Role
• Working with technology and large & complex data, contributes towards the development of strategies and programs for our client Standard Charted Bank
• The candidate should have strong experience & functional knowledge of Banking & Credit cards and other Banking products
• Candidate will work closely with SCB [Client team] & data to support analytics around; New Customer Acquisition, Existing Customer Management (ECM), PnL Strategy
• Candidate will closely work and support the following areas: Customer Segmentation, Portfolio Management and Optimization, Product PnL Analysis, Modelling & Forecasting
• Conduct portfolio analytics and deep-dives as required by country/regional/group retail credit and develop credit strategies across customer life-cycle of origination, portfolio mgmt. and collections.
• Embed banks Risk Management and decisioning framework in day-to-day work, ideate & self initiate necessary analytics to drive portfolio performance.
• Proficiency in Analytics tool such as; SAS, SQL is MUST and Python (Good to have) with proven record of working with large, complex data.
• Proficiency in MS Excel is desired. General familiarity in all MS applications.
Secondary Role
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills
• Communication and Presence: Excellent written and verbal communication skills and clearly able to articulate narrative, insights and action items.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
• Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes
Qualifications
• 5 to 8 years of overall career experience in Performance Analytics & Banking
• Masters or Equivalent degree (MBA, MBE, MA Economics, M.tech, M stats etc)
• Expert level understanding of the Credit Card, Banking along with knowledge of PnL Items
• Excellent communication, and interpersonal skills, with the ability to build and maintain relationships with stakeholders
• Strong problem-solving & analytical skills, with the ability to identify & manage project risks
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.