Title and Summary

Analyst, Analytics & Metrics

Overview
We believe in the power of data. We think creatively, and design smart, simple to use and cost-effective solutions that empower our customers with actionable insights. The GBSC Analytics and Metrics team is built upon strong contributors with leadership abilities, innovative mindsets and with strong business and technical acumen. The team acts as an idea incubator supporting various GBSC initiatives by providing in-depth analysis and strategic guidance. The team identifies ways to leverage data for answering business questions and driving operational efficiency. We innovate using new age technologies and data analysis techniques to discover actionable insights and communicate data in new and more effective ways for influencing business decisions, encouraging long-term customer engagement, improving processes and productivity, and overall evolving the way we do business.

Technology stack
Our current primary tools for data analysis, data preparation: Alteryx
Data Visualization: Tableau, PowerBI, Power Apps
Core database environments: Oracle, MS SQL Server, Hadoop

Role
• Support multiple analytics projects and initiatives within GBSC and Mastercard.
• Identify, design and implement data and process automation solutions to support GBSC Operations and the global organization.
• Build and support an infrastructure to enable effectively working with large sets of unstructured and structured data.
• Develop new queries and Alteryx flows for extracting, transforming and analyzing data to address project requirements.
• Develop Tableau dashboards and reports that adhere to the visualization best practices and communicate a story.
• Proven experience in developing applications using Microsoft Power Apps.
• Strong understanding of the Power Platform, including Power Automate
and Power BI.
• Experience with data integration and APIs.
• Participate in drafting documents and presentations for communicating innovations, ideas, or discoveries.
• Contribute to strengthening motivated, innovative and productive team that creates next generation analytics for GBSC and Mastercard.
• Generate and implement ideas to continuously improve analytics and reporting services delivery.
• Work closely with analytics community of practice and customers to identify short-term and long-term objective alignment.

All About You:
• Intellectual curiosity and enthusiasm to apply data to discover and solve business challenges and questions;
• Problem solving mentality, resourcefulness and creativity in identifying solutions;
• Strong interpersonal skills, ability to build professional relationship, influence and negotiate;
• Full stack experience in data collection, aggregation, analysis, visualization, productizing and maintenance of analytics products;
• Proficiency in Alteryx and Tableau;
• Proficiency in data preparation/ETL;
• Knowledge of a programming language like R or Python;
• Strong knowledge of SQL, ability to write, execute and optimize performance of complex queries;
• Knowledge of advanced statistical techniques/machine learning algorithms and their application to real-world data
• Hands-on experience of Natural Language Processing
• Expertise with information delivery and knowledge of data visualization techniques for preparing data discovery, operational and executive dashboards;
• Experience developing complex reporting and analytics applications.
• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner with both technical and non-technical customers.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

Good to have:
• Data modeling.
• Experience with optimization models is a plus.
• Experience working in Cloud Platforms.
• Experience with Big Data technologies is a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.