About Us
MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.
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The Role
The Associate Sales Relationship Manager, Post Trade provides internal and external thought leadership through the exhibiting of product and commercial ability. The Associate will assist with the delivery of solutions to new and existing MarketAxess Post-Trade clients. This role works interdepartmentally and contributes to the efficient onboarding of prospects as they transition through pre-sales engagements to BAU operation. In addition, the Associate Sales Relationship Manager will support the Head of Business Development and act as the point person in developing relationships and identifying commercial opportunities with clients. Where required the Associate Sales Relationship Manager will facilitate regular business updates with clients including organising onsite reviews as needed.
How You’ll Make an Impact
- Build a pipeline of potential buy- and sell- side leads for all MarketAxess Post-Trade products
- Manage documentation, legal contract discussions etc. to facilitate client onboarding
- Support and work closely with the post-trade team to provide input into the overall strategic direction of the MarketAxess post-trade services
- Develop and maintain relationships across all levels within the defined client firms with a strong focus on customer satisfaction
- Act as a point of escalation for client issues
- Maintain all data and information within Salesforce
- Attend industry conferences as required
- Arrange client roundtables, including delivering meaningful content
- Work with product management to provide feedback and prioritise new services and enhancements
- Review potential partnership opportunities to assist in growing Post Trade revenue
- Take the lead on all internal Sales meetings for MarketAxess STP, ensuring all Sales and relationship managers receive support, and track all sales opportunities via Salesforce
- Be a subject matter expert for key MarketAxess STP accounts, and also assist Relationship Managers with Tier 1 prospects via presentations and demos
- Present strategy ideas to senior management to increase match rates for Cash and Repo, in order to increase revenue
- Aid in responding to RFPs received for Post-Trade services from clients, using expertise and knowledge to ensure a comprehensive response is delivered to a client seeking post trade services from MarketAxess
What We’re Looking for
- 2+ years’ experience in a similar client facing role
- Bachelor's degree required
- Be equipped to articulate and understand client’s challenges in Post-Trade and communicate these to internal teams
- Recent experience and strong knowledge of the regulatory environment, preferred
- Excellent communication skills and ability to articulate clearly and concisely to clients
- Excellent analytical skills and critical thinking abilities; proven ability to prioritise, innovative thinking and display a client-focused approach
- Exceptional interpersonal skills, with the ability to influence internal and external audiences at all levels of seniority
- Experience of product management and new product development, preferred
- Good project management skills, experience of delivering initiatives in a timely manner
- English Fluent (required)
What You Can Expect from Us
- Central Location: based at our city offices near St Paul's.
- Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines
- Paid Time Off: 25 days annual leave entitlement plus 2 charity days
- Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service
- Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan
- Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences
Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees work in the office 4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.