Job Summary
The primary purpose of this role is to assist with the delivery of a digital commerce segment by providing internal and external research and/or benchmarking, review/analyze customer information and other relevant data, conduct analysis, while also providing insights and recommendations within their assigned area for tactical execution on site. This includes responsibility for supporting digital focused work streams end-to-end through the planning, development, execution, administration activities, and implementation stages to ensure excellence. Overall, this role contributes to digital commerce segments that play an important role in moving the digital business forward by driving ongoing improvements.
Skills/Experiences to look for:
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Strong ability to collaborate cross-functionally (Must have)
Process building & execution
Problem solving & operational strategy
Attention to detail
Adobe Analytics
Potential areas of experience that could be good fits:
Adobe Analytics
Ecommerce and digital "marketing campaign experience is preferred
Any form of experience based in deploying content or campaigns to encourage a certain behavior, based on data analysis
Loyalty program is a BONUS
Experience with website content management
Digital retail experience is preferred
Key Responsibilities:
• Drives the execution of operational plans by designing the tactical steps that must be taken to achieve the goals for a digital commerce segment.
• Works to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities for a segment of the digital business
• Develops and executes work plans with digital commerce team and cross-functional teams. Ensures that work is completed on time and raises risks and issues that could cause delays to the work.
• Provides insights, competitive intelligence, and data driven recommendations to the manager of his/her assigned area to create hypotheses and define business value to ultimately drive action for improvement.
• Maintain Cross functional partnership with various teams throughout the organization
• Present to key stakeholders on project/campaign strategies and insights to guide future strategies, tactics, or activities.
• Works as a member of a larger team and may be asked to help coach and develop less experienced team members.
• Cross functional partnership with various teams throughout the organization
Required Qualifications:
• Bachelors Degree in Business Administration, Marketing, Operations, Computer Science or related field (or equivalent work experience in a related field).
• 4-5 years Experience in online/retail merchandising or business operations
Preferred Qualifications:
• Experience in a corporate setting
• Experience in retail
Where You'll Be
• Associates are required to relocate to the Charlotte region to foster collaboration and facilitate improved testing and support.
• Lowe's supports a Flex Office concept where in-person work is required two days per week at the Charlotte Tech Hub/Mooresville HQ
• Most business meetings are planned around the Eastern time zone.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $70,400.00 - $117,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.