Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
The USRM Cross-Claims Analytics team is seeking a talented and highly motivated individual to support analytics for our Claims Telematics program. In this role, you will deliver actionable and valuable data-driven analytical insights that support our Claims strategic objectives. You will collaborate closely with cross-functional partners, assist in the evaluation and prioritization of high-value strategic efforts, and provide meaningful recommendations to senior leaders that drive improved outcomes across the Claims organization. The ideal candidate has strong technical skills and thrives in ambiguous environments.
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Must be located in Boston, MA, Portsmouth, NH, or Plano, TX
Responsibilities
- Conduct moderate to high complexity analysis and provide actionable recommendations to stakeholders that inform profitability, growth, and/or customer satisfaction outcomes
- Develop reporting tools and KPIs to provide insight into financial performance, initiative success, and other business intelligence.
- Partner with colleagues to identify, quantify, and monitor operational process and technology driven improvements
- Evaluate and analyze results relative to benchmarks; understand, explain, and communicate variances, and adapt solutions to reflect emerging insights
- Manage aspects of moderate to complex projects and ad-hoc requests by independently partnering with cross-functional partners to enable success of operational goals
- Collaborate with the Data Office and technology teams to define and document requirements for the integration of new data sources, ensuring alignment with organizational data governance standards and enhancing data accessibility for analytics initiatives.
- Develop, update, and monitor reports and SAS queries that provide insights on key performance indicators and trends. Build and maintain PowerBI dashboards that provide data visualization and insights to stakeholders.
Qualifications
- Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required.
- Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
- Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques.
- Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem).
- Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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