Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
The US Retail Markets Property Claims Analytics team is hiring for an Senior Analyst on the Loss Insights team. This position will complete research and analysis to provide valuable insights that enhance our claims processes and elevate our customer service. This team of creative problem solvers uses data to drive meaningful changes and inform decisions that improve operations and the customer experience. Join us and be part of an ambitious team helping to redefine the future of claims and service at Liberty Mutual.
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Candidate must be located in Boston, MA or Plano, TX
We are looking for candidates who are:
- Intellectually curious - excited to solve complex problems and identify new opportunities.
- Analytical and technical - able to gather, interpret, and evaluate data across multiple sources, with working experience in SAS, SQL, Python or R.
- Self-driven with strong organizational skills and proactive follow through.
- Collaborative and engaged in contributing to a dynamic and inclusive team culture - on our team and across partner teams.
- Analytics - Conducts moderate to high complexity analysis under general direction, including technical and analytical assessments of claims operations and financial performance.
- Reporting - Develop reporting tools to provide insight into financial performance, initiative success, and other business intelligence.
- Project Management - leads own moderately complex projects independently, partnering with Process, Data Office, and other partners to develop solutions and ensure success of Claims initiatives.
- Communication - Synthesize complex data analysis into actionable recommendations and present findings/recommendations to stakeholders.
- Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required.
- Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
- Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques.
- Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem).
- Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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