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Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
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Description and Requirements
Key Objectives of Position:
• Own the end to end One Lenovo services and solutions penetration.
• Build & run an industry leading Digital Work Place managed services, Software Services and Cyber security solutions
• Identify & win opportunities for As a Service Business (Truscale/ DaaS ) & Industry Vertical Solutions services biz
• Overall Grow Lenovo SSG presence in key customer accounts
• Advise customer on Lenovo's Solution Services Portfolio, Solutioning and Delivery capability spanning across End Points and Enterprise products.
Day-To-Day Responsibilities:
• Build short term and long term One Lenovo SSG strategy to grow Lenovo's Services Penetration Rate
• Work with HW Sales teams, Solutions Consultant and other teams to -
• Identify customer needs and pain points
• Propose the right solutions to solve customer problems
• Build detailed One Lenovo SSG account plans and maintain business relationships
• Collaborate with multiple stake holders in the Sales & SSG organization
• Develop action plans to ensure TCV (Total Contract Value) and other key performance indicators are exceeded for Digital Workplace Services, Software Services, Security Services, Truscale & vertical solutions
• Deliver training to the sales team and make them confident to pitch Solutions and Services to their customers
• Monitor new funnel creation and win rate
• Share competitive and customer insights
• Present Weekly, monthly and quarterly plans on revenue performance.
• Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant update on service portfolio
• Be an active participant in improving business process.
Key Competencies Needed:
• Min 15 Y Experience of working with a IT,SW , Solutions Organizations and have relevant experience in selling Services in the identified Market
• Strong connect with the C Level, ability to sell technology solution
• Can work Independently and as a team to seed and win deals
• Effortlessly work in a matrix org with multiple cross functional teams
• Be a go getter. Should take initiatives and be able to think out of the box
• In depth understanding & experience of the Digital Workplace Services, SW services and new age offering including DaaS & Vertical solutions
• Should have strong experience in selling these services to customer. Be conversant with customer sales & decision making cycle
• Strong analytical & presentation skills
• Be a strong influencer - be comfortable working in a cross functional environment - ability to coordinate, collaborate and orchestrate the working of multiple teams for organization success.
• Well connected with the market - customers, competition & partners
• Strong network and biz understanding - be able to gather information about the market and derive business insight from data
• Have attention to details and thoroughness in completing tasks
• Strong business acumen and be a competent problem solver and innovative thinker
• Ability to model complex financial deal scenarios and work under pressure
• Communication skills - ability to recognise challenges, and communicate quickly and effectively.
• Excellent organisational skills must be a self-starter who has experience in managing multiple initiatives / products simultaneously, passion for start-up like environment.
• Superior knowledge of IT Svcs technology
Key Performance Indicators / Metrics:
• Managed Services TCV/ACV
• Booking and Penetration Rate % in Key Accounts
• Execution of account level plans
• Achievement of Revenue and Gross Profit targets for solutions and services business
• Accuracy of forecasts and accelerate growth
Previous Experience:
• Similar experience in an IT services organization. Overall 15+ Years of Experience
Qualifications:
• A degree in business management with sound technical knowledge
Style of Person who would fit into Team:
• Energetic/passionate - committed to perform and work in a new environment. Collaborative and strong biz acumen.
Additional Locations:
* India - Haryāna - Gurgaon
* India - Haryāna - Gurgaon
NOTICE FOR PUBLIC
At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.
Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.
Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.