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Services Solution Architect

AT Lenovo
Lenovo

Services Solution Architect

Tokyo, Japan

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

• About Lenovo culture

Our culture defines us...it's our DNA. We call it the "We Are Lenovo" culture and it's the values we share and the business practices we deploy. It's how we address our day-to-day commitments. The "We Are Lenovo" culture is embodied in the statement: We do what we say, we own what we do, and we like to constantly wow our customers

・CUSTOMERS in everything we do

・Global TEAM players guided by integrity and TRUST

・ENTREPRENEURS committed to driving change

・INNOVATORS who relentlessly pursue new idea

Our culture is what has enabled us to consistently raise the bar on delivering break-through innovations, award-winning designs, and strong financial performance.

To know more about who we are, visit https://www.lenovo.com/jp/ja/about/whoweare

Job Description

• Position Summary -Advisory Solution Architect-

As an Advisory Solution Architect in our Solutions & Services Group, you will be responsible for developing comprehensive, creative and cost effective services solutions for our clients. . Working within our regional solutions practice your primary focus will be on highly complex and customized solutions across Digital Workplace Solutions (DWS), Hybrid Cloud, Sustainability, and Vertical/Industry based solutions. You will be required to solution Device-as-a-Service incorporating plan, configure, deploy, support, manage and retire stages. To be successful in the role, you must effectively partner across multiple organizations, including but not limited to, sales; finance; service delivery; clients and business partners, putting forward compelling value propositions and an effective and robust Statement of Work (SOW).

• Roles and responsibilities

Solution Development

Collaborate with internal account teams and clients to understand their business requirements, challenges, and objectives.Design comprehensive and scalable IT service solutions that align with the clients' strategic goals and industry best practices.Provide expertise and recommendations on IT service delivery models, vendor selection, and service optimization strategies.Develop and present a compelling value proposition to the client.Upon award, develop an effective and robust Statement of Work (SOW) for the client, accurately detailing the work to be performed, articulating client dependencies, and minimizing risk.Upon award, develop an effective and robust Vendor Statement of Work (VSOW) for any partner engagement, accurately detailing the work to be performed, ensuring back to back coverage, and minimizing risk.

Reporting & Governance

  • Ensure adherence with corporate Delegation of Authority (DoA) across the solution cycle and actively engage in all gate reviews throughout the deal flow, including Deal Qualification Review, Technical Certification, Deal Review, Contract Review, Win/Loss Reviews and Solution Handover.
  • Adhere with record to report standards, ensuring all solution milestones are tracked in D365.

Continuous Improvement

  • Maintain current knowledge of industry best practices, proposal trends and evolving client demands.
  • Seek feedback from sales teams, clients, and internal stakeholders to improve solution quality, effectiveness and win rates.
  • Identify opportunities to streamline and automate the solution development process.
  • Contribute to the development and enhancement of solution templates, tools & resources.

Requirements

  • Fluent Japanese and business level English skills
  • Bachelors Degree in business, technology or a related field. MBA or equivalent is a plus.
  • 5+ years experience in solution architecture, SOW development, business development, managed or professional services in the IT services and solutions industry.
  • Direct experience in the Managed Services Industry focused on PC & Infrastructure is preferred.
  • Strong negotiation experience across both a client and partner context.
  • Excellent communication, both oral and written, and polished presentation skills.
  • Strong prioritization skills, attention to detail, commitment to deadlines.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Microsoft Dynamics 365.
  • Ability to work as part of a global team which may require engaging across distances, cultures, and time zones in a matrix organizational structure.

Additional Locations:
* Japan - Tōkyō - Chiyoda-Ku

Client-provided location(s): Chiyoda City, Tokyo, Japan
Job ID: Lenovo-WD00073491
Employment Type: Full Time