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Relationship Business Manager

AT Lenovo
Lenovo

Relationship Business Manager

Morrisville, NC

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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Description and Requirements

The Relationship Business Manager will report to the NA Category Leader, in the NA Category office, and will align with Relationship International Sales Organization (ISO) in NA. Additionally they will interlock with the NA commercial Sales Leaders, Canada GM, NA Product teams, Ops, GSC and Finance.

Responsibilities:

Quarterly Business Plan

  • Support sales teams creating a sustainable quarterly business plans for large Relationship deals considering the different aspects such as product portfolio mix, Channel integration.
  • Optimize business plans and large Relationship deals for profit
  • Crosscheck shipped vs. planned on weekly basis to continuously improve planning and (over-)achieving our targets
  • Working with demand planning and product management teams to ensure hitting market share IDC objectives, driving demand on available platforms and ensuring demand is not building on existing inventory issues
  • Work with procurement and vendor suppliers to obtain competitive price for targeted deals

Forecast

  • Monitor names Relationship business vs KPI's
  • Material: Close collaboration with markets and demand planning team for bi-weekly FCST updates
  • Follow up on Pipeline quality
  • Finance: Involve in the market Category forecast submission to finance for the monthly Mx, (0-3) updates

P&L

  • Develop a good/deep understanding of Relationship P&L (down to TMC) as well margin structure per deal
  • Scrutinize negative deals to ensure NA P&L is invested in highest volume returns

Outbound

  • Ensure setting right level of external activities and follow up on KPI's
  • Work with sales, marketing, finance to support some external Customer activities

Customer Satisfaction

  • Support sales teams with Feedback and drive away roadblocks for highest Customer Satisfaction
  • Drive operational excellence for large Relationship deals to allow Sales leaders to grow customer account

Basic Requirements:

  • Bachelor Degree
  • 6+ years previous experience in Sales, Sales Management in GEO
  • Strong x86 Server expertise and related ecosystem
  • Solid understanding of Server software products (i.e.: OS, Cloud, etc.)

Preferred Qualifications:

  • Master's Degree in Business Administration, or equivalent
  • Experience working with large relationship accounts
  • Ability to work in a matrix organization
  • Excellent interpersonal and communications skills
  • Entrepreneurship and with a high degree of self-motivation and drive
  • Proficiency in Excel, and other office applications
  • Strong analytical skills and detail oriented

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* United States of America - North Carolina - Morrisville

Client-provided location(s): Morrisville, NC, USA
Job ID: Lenovo-WD00072839
Employment Type: Full Time