Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
Want more jobs like this?
Get jobs in Chicago, IL delivered to your inbox every week.
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Responsibilities:
Program Management:
- Develop and execute comprehensive DogFooding Plan strategies aligned with product definition and project schedule.
- Recruit and manage a diverse population of Dogfooders, ensuring a representative user base.
- Manage DF logistics providing information for distribution of prototypes.
- Facilitate effective communication and engagement with Dogfooders through multiple channels (e.g., email, Teams, internal tools).
- Conduct regular meetings and surveys to collect feedback on user experience, performance, and feature preferences.
- Analyze user feedback data to identify trends, pain points, and opportunities for improvement.
- Collaborate with cross-functional teams (product management, engineering, design) to share insights and drive product enhancements.
- Track and manage key metrics to measure the success of the Dogfooding programs using Fu Pan and Lesson Learn process.
- Provide training for other team members and foster process improvements.
Risk Assessment:
- Evaluate Dogfooding results to assess potential product risks and issues highlighting key change requests (CRs) in change control board (CCB) meetings and also providing Risk Assessment on Readiness review process.
- Identify critical bugs, usability problems, and performance bottlenecks.
- Prioritize and communicate risks to relevant stakeholders.
- Collaborate with development teams to address identified issues and improve product quality.
Required Qualifications:
- Work onsite in the Chicago office in a hybrid model, 2-3 days a week
- 5+ years of experience in a relevant role
- Ability to communicate in English both written and verbal
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
* United States of America - Illinois - Chicago