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Description and Requirements

Service Portfolio Information (Infrastructure Services Group ISG):

• Support Services

• Configuration Services

• Deployment Services

• Sustainability Services

Key Objectives of Role:

• New Service Offerings

o Primary AP focal to global team and AP markets for offering rationalization and development

o Last mile go-to-market enablement for readiness to sell. Includes resolving last-mile issues, and ensuring seller and part number readiness

o Markets launches with business ramp-up activities. Alignment of stakeholders to activate sales motions

• Offering Localization

o Localize offering delivery for competitiveness where appropriate

o Localize articulation and competitive assertion in AP markets and segments

o Align asset localization for enablement and campaign support

• Portfolio Monetization

o Meet annual portfolio revenue and profit targets through optimized portfolio mix

o Achieve annual revenue and growth targets of stipulated hero offerings

o Achieve time-to-revenue targets of new hero offerings

• Business BMS

o Analyze and BMS sales motions components to identify issues and optimize business ramp-up

o Deliver business intelligence and actionable recommendations to stakeholders to enhance business performance.

o Streamline sales motions to maximize sales productivity and effectiveness

• SME Support

o Day-to-day support to extended AP stakeholders and teams for offerings

o Level 2 support for sales and opportunity pursuit

o Serve as portfolio SME for organization transformation projects impacting the portfolio

Key Measurements (Business KPIs)

• Annual portfolio revenue and profit targets

• Annual revenue and growth targets of hero offerings

• Time-to-revenue targets of new hero offerings

Geography Coverage (13 markets):

• Australia

• New Zealand

• Japan

• India

• Indonesia

• Malaysia

• Philippines

• Singapore

• Thailand

• Vietnam

• Hong Kong

• Taiwan

• Korea

Collaboration Matrix

Reporting into Director, Portfolio Enablement & Business Management Team (AP Services Solutions & Services Group), the candidate will play a crucial role in our matrix organization, collaborating effectively to drive success. This involves collaborating with the following extended teams and functions to foster alignment, synchronize efforts, and collectively drive success.

• Global services offering development team

• Global services product marketing team

• Global services training team

• Global strategic programs team

• AP and local sales and delivery teams

• AP services business management team

• AP campaign marketing team

• Corporate functions such as legal, operations, finance

Competences Required:

This role requires a blend of the following skills and competencies.

• Knowledge and experience with assigned portfolio, including service offering expertise and AP competitive landscape

• Mastery in crafting compelling sales narratives with assigned portfolio for AP markets and customer segments in order to drive positioning, revenue and market share gains

• Excellent communication skills across executive and operational levels

• Strong critical thinking and analytical abilities, with the capacity to articulate points succinctly and impactfully

• A team player with collaborative skills suited for a matrix organization

• Demonstrated accountability and proficiency in working independently

• English language fluency is essential, with proficiency in additional languages being advantageous (eg ASEAN languages and Japanese)

Additional Locations:
* Malaysia