Description

The Program Technical Services Manager will be a senior member of the program leadership team and will serve as the Chief Information Officer for the program. The Technical Services Manager & CIO is an outstanding opportunity for a high potential, high-energy professional seeking a fast-paced role with broad exposure to both corporate and government senior leaders. This position will report directly to the Program Manager and will lead end-to-end logistics lifecycle support for the contract, driving purchasing, warranty and repair, and shipment activity using expertise in logistics best practices and logistics systems workflows. The Technical Services Manager & CIO is the primary customer-facing representative of the Leidos team for day-to-day information processing operations and tracking purchasing activity and downstream logistics to ensure a high quality of service for the customer.

• Establishes standards for data quality across all areas of program delivery, designing, documenting, and executing processes for ensuring data quality, consistency, and maintainability across all Leidos-operated systems supporting the contract.
• Engage with the Program team and customer stakeholders to identify new functionality, develop compelling business cases, prioritize projects and develop plans that maximize return on investment for the company.
• Effectively initiate, plan, schedule, control, and bring to closure multiple high priority projects.
• Drive the cultural changes necessary to enable a continuous delivery model and foster a strong focus on automation of the Software Development Life Cycle (SDLC).
• Partner with business leaders to create robust solution roadmaps that are integrated with architecture and operations.
• Identify emerging technology trends, especially in the area of SaaS and cloud computing, and ensure the company is leveraging them when appropriate to increase efficiency, reduce costs, and drive value.
• Ensure that all application development initiatives are well managed and delivered to meet expectations on functionality, timeliness, and cost.
• Fulfils role of customer-facing Product Owner responsible for parsing requirements, understanding and internalizing priorities and capability delivery sequencing, committing to scope and timeline(s) for implementation, and marshalling functionality through delivery.
• Creates vision for operationalizing systems to support business requirements - design and product ownership.
• Serves as interface between US Government customer and the Leidos SaaS Team.
• Supports and drives implementation of systems development initiatives in support of Product Roadmap and Operational Requirements.

• Bachelors degree (or equivalent) and 18+ years of prior relevant experience or a Masters degree and 15+ years of prior relevant experience.
• Prior experience designing, developing and deploying enterprise level business applications in a supply chain management or logistics company / program in a customer facing role.
• Deep experience developing & working with Enterprise Resource Planning (ERP) systems; ability to design, develop, test and support ERP structures, workflows, and data requirements.
• Experience with data cleansing and standardization tools and approaches.
• Ability to work with customers and Leidos team members to identify and shift priorities as needed to meet project schedules.
• Ability to identify improvements and enhancements to Leidos systems, capture formal system requirements, direct technical resources in implementing functional requirements, and participate in application testing activities
• Ability to work as part of a team and be organized in a complex and fast-paced environment.
• Demonstrated success leading and managing complex projects involving multiple stakeholders.
• Ability to create/perform in a unique role within this multi-billion-dollar program.
• Able to communicate and give direct feedback up, across & down the chain of command as well as to external stakeholders.
• Demonstrated ability to handle sensitive organizational and business information in highest confidence.
• Capable of balancing high-level objectives with an appropriate level of detail to make decisions.
• Ability to work collaboratively up and down and across the organization as well as with both functional and operational personnel.
• Per contractual requirements, U.S. Citizenship is required.
• Ability to obtain and maintain a US Government security clearance.
• Ability to travel to Aberdeen, MD or Reston, VA as needed (approximately 10%).

• Prior experience with the Deltek Costpoint ERP's Purchasing modules.
• Experience with ServiceNow or other ITSM system.
• Experience with material purchasing processes in support of government contracts.
• Proven track record defining functional architecture for systems and translating functional requirements into technical implementation approaches and initiatives; assembling initiatives into practical, achievable product roadmaps.