The individual in this position provides excellent customer service to assist customers in purchasing the right product at the right price. The position also ensures that events and expositions have a seamless execution. 

This opportunity requires 90%-100% travel across the United States for at least 8 months of the year. Preference for individual to live within an hour commute of a major airport.
 

Essential Responsibilities 

• Direct Sales experience required

• Experience working in a Home Show/Fair/Event Space environment

• Adheres to conference planning schedule, policies, and guidelines. 

• Acts as the point person for incoming packages, event materials and information. 

• Coordinates and manages the event set-up and tear down. 

• Contacts local management to solicit partners to assist at the event. 

• Complete all required training modules and certifications prior to the due date 

• Ensure all safety policies and procedures are followed to ensure a safe work environment for all 

• Communicate professionally with all internal and remote external contacts 

• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation 

• Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations 

• Demonstrates individual sales excellence on all product categories. 

• Represents at least thirty (30) percent of total volume of event sales. 

• Meets minimal margin and ticket goal established by management. 

• Incorporates corporate directed selling strategy for designated products/services into selling behavior. 

• Maximizes sales opportunities based on key performance indicators. 

Non-Essential Responsibilities 

• Conducts weekly pre-event conference calls with District Mangers and Area Managers. 

• Schedules partners to work the event. 

• Conducts product-focused sales and expo sales strategy meetings on the mornings of the event. 

• Minimizes shrink through inventory management practices. 

• Embraces and encourages turnovers to and from other partners working the event. 

• Provides training based coaching and feedback with partners working the event. 

• Offers motivational support to other partners attending the sales event. 

• Participates in training classes to say abreast on product and company programs. 

• Maintains confidentiality of information. 

• Represents the company in a professional manner. 

• Completes other projects and special assignments as requested by supervisor and/or Senior Management. 

• Updates job knowledge by participating in educational opportunities 

• Execute company initiatives and other activities requested by supervisor 

• Contributes ideas on ways to optimize or improve the team, the department, and the Company 

• Execute company initiatives and other activities requested by supervisor 

• Update job knowledge by participating in educational opportunities 

• Contribute ideas on ways to optimize or improve the team, the department, and the Company 

Education 

• High School diploma or equivalent preferred 

Professional Experience 

• 1+ Years Retail Experience required  

• 3+ Years Direct Sales Experience required  

Skills List 

• Upholds Mattress Firms core values: Service, Passion, Integrity 

• Interpersonal: Adapts to new situations, changes, and shifts strategies to meet different types of challenges 

• Self-Motivated: Organizing and Planning time between specific activities 

• Conflict Resolution: Effectively manages and resolves conflict in a positive way 

• Technical: Skillful in compiling, organizing and using data to enhance planning and effectiveness. 

• Multitasking: Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc. 

• Communication Responsiveness: Returns phone calls and emails in timely manor 

• Articulated: Knowing when to initiate communication and respond 

• Communication: Mindfully hearing and attempting to comprehend the meaning of words spoken by another person 

• Time Management: Skilled in initiating, structuring and carrying out steps to complete projects and tasks 

Knowledge 

• Basic Retail Sales Knowledge 

• Microsoft Office Products 

Physical Demands 

• Sitting or standing for up to 10+ hours 

• Walking frequently 

• Able to engage and speak to customers 

• Reaching with hands and arms 

• Moving and lifting 50+ lbs 

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