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Integration Support Analyst

AT Labcorp
Labcorp

Integration Support Analyst

Remote

Labcorp is seeking an experienced Integration Support Analyst with a proven track record in implementing and supporting integrations across enterprise systems. The ideal candidate will have expertise in transportation applications, specifically Descartes or Roadnet.

Duties & Responsibilities:

  • Diagnose and resolve data related issues between systems including data mapping, data quality, and system connectivity
  • Actively monitor integration flows to identify potential issues, performance bottlenecks, and alert relevant teams
  • Provide technical assistance to users regarding integration functionalities, data flow, data mapping, and system interactions
  • Collaborate with business users and stakeholders to understand integration needs, gather requirements, and document technical specifications
  • Assist in the implementation of new and existing integrations including configuration, testing, and deployment. Deploy changes in compliance with IT release management process
  • Support business users and integration teams with data validation and quality checks
  • Maintain detailed documentation of integration processes, data flows, and technical specifications
  • Act as 1st responder for severity 1 issues by gathering support teams, resolving critical incidents, performing root cause analysis, and providing ongoing communication

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Requirements:

  • Bachelor's degree in technology or related field
  • 5+ years of IT experience in an integration support role
  • Experience supporting integrations with multiple systems including Okta, Salesforce, and HANA
  • Knowledge and experience supporting data formats and web services including REST, SOAP, XML, JSON, CSV
  • Ability to analyze data flows, identify root causes of integration issues, and propose solutions
  • Ability to manage small integration projects, track progress, and meet deadlines
  • Strong technical background. Extensive problem-solving and critical thinking skills
  • Excellent written and verbal communication skills to effectively interact with technical and non-technical stakeholders
  • Familiar with Descartes Route Planner and Transportation Management is a plus

Application Window closes 1/31/2025

Pay Range: $57,658 - 149,700 annual salary

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Job ID: labcorp-2359967_2041593906
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • Mental Health Benefits
    • FSA
    • HSA
    • Fitness Subsidies
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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