This position is only accepting applicants already located in Costa Rica
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations worldwide. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
This IT Senior Analyst position will assist in requirement collection and refinement activities associated with the systematic exchange of critical data elements between WWT and our partners. This role will also plan and conduct the testing and validation of solutions with internal and external stakeholders prior to deployment to our Production environment. You will work in a fast-paced environment with a dynamic team consisting of other Developers, other Analysts, and Architects. Team Members utilize a broad range of functional and technical skills and are encouraged to expand their functional knowledge and technical capabilities.
Responsibilities:
This position will serve as an IT Senior Analyst for the Strategic Partner Integration (SPI) team. Core responsibilities include the following:
- Gather business and functional requirements for new requests and assemble pertinent detail into an easily consumed and readily understood format
- Create and maintain techno-functional documentation related to existing Business-to-Business integration-based solutions
- Define test conditions and execute test scripts to ensure system stability, validity, and data integrity
- Partner with SPI Developer peer group to ensure technical design meets stated requirements
- Manage complex integration projects that may have broad and ambiguous scope
- Lead demos and training sessions of new and existing functionality for both technical and non-technical audiences
- Actively contribute during all Agile Ceremonies (PI Planning, Daily Stand-ups, Team Retros, etc)
- Provide functional and end-user perspectives during grooming/planning Agile ceremonies
- Leverage your knowledge and experience to mentor and coach and help grow other members of the team
Requirements:
- Bachelor's Degree in Computer Science, Engineering, MIS, or related technical field.
- 5+ years' experience working in an IT Analyst (or equivalent) capacity
- Experience in working and collaborating with business and cross-functional teams
- Expertise in writing/troubleshooting PL/SQL statements and in-depth familiarity with database operations
- Ability to lead requirement discussions, brainstorming, and design discussions
- Ability to quickly learn and implement new skills, technologies, frameworks, and tools
- Strong communication skills (written, verbal, and presentation)
- Strong analytical, troubleshooting, and debugging skills
- Highly responsible, team-oriented individual with strong work ethic and ability to act as a self-starter
Preferred Qualifications:
- Familiarity with Agile Development Methodologies (Story Pointing, Grooming, Planning, etc.)
- Experience with full project implementation from concept to production support
- Knowledge of Supply Chain services, strategy, processes, and tools
- Experience in supporting back-end systems for Quoting, Order Management, Purchasing, Procurement, Logistics, Warehouse Management Systems (Knowledge of Oracle EBS Forms is a plus)
- Familiarity with Agile Development Methodologies
- Familiarity or working experience with Integration-centric technologies - cXML, JSON, EDI X12, SFTP, SOAP, and RESTful based Web Services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!