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Site Reliability Engineer

AT Kyndryl
Kyndryl

Site Reliability Engineer

Taipei, Taiwan

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

1. Platform Design and Implementation

  • System Architecture: Design and implement scalable and reliable container platforms, such as Kubernetes, Docker Swarm, or OpenShift.
  • Providing architecture or technology selections opinions with consultative view.
  • Infrastructure Integration: Integrate container platforms with existing infrastructure, including CI/CD pipelines, monitoring tools, and security systems.
  • Automation: Automate the provisioning, configuration, and management of container platforms to ensure consistency and efficiency.
  • System Operation: Design and implement platform operation mechanism such as logging, RBAC, identity management,

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2. Platform Maintenance and Optimization

  • Monitoring and Logging: Set up comprehensive monitoring and logging solutions to ensure the health and performance of the container platform.
  • Performance Tuning: Optimize container performance by fine-tuning resource allocation, load balancing, and scaling policies.
  • Upgrades and Patches: Regularly update and patch the container platform to incorporate the latest features and security fixes.

3. Security and Compliance

  • Security Best Practices: Implement security best practices to protect containerized applications and data from vulnerabilities and attacks.
  • Compliance: Ensure that the container platform complies with industry standards and regulations, such as GDPR, HIPAA, or SOC 2.
  • Incident Response: Develop and implement incident response strategies to address security breaches and other critical incidents.

4. Collaboration and Support

  • Cross-Functional Collaboration: Work closely with development, operations, and security teams to align container platform initiatives with organizational goals.
  • Technical Support: Provide technical support and guidance to development teams to help them leverage the container platform effectively.
  • Documentation: Maintain comprehensive documentation of the container platform architecture, configurations, and processes.

Who You Are

Required Skills and Experience

Technical Skills

  • Containerization Technologies: Proficiency in containerization technologies, such as Docker and Kubernetes.
  • Cloud Platforms: Experience with cloud platforms, such as AWS, Azure, or Google Cloud, and their container services.
  • Automation Tools: Familiarity with automation tools, such as Ansible, Terraform, or Helm.
  • Programming Languages: Proficiency in programming languages, such as Python, Go, or Bash, for scripting and automation.
  • Networking: Strong understanding of networking concepts and protocols, including load balancing, DNS, and ingress controllers.

Soft Skills

  • Problem-Solving: Strong problem-solving skills to diagnose and resolve technical issues effectively.
  • Communication: Excellent communication skills to collaborate with cross-functional teams and convey technical information clearly.
  • Adaptability: Ability to adapt to changing technologies and learn new tools and practices quickly.
  • Attention to Detail: Keen attention to detail to ensure the reliability and security of the container platform.

Education and Experience

Educational Background

  • Bachelor's Degree: A bachelor's degree in Computer Science, Information Technology, or a related field is typically required.
  • Certifications: Relevant certifications, such as Certified Kubernetes Administrator (CKA) or Docker Certified Associate (DCA), RedHat certified OCP Admin (EX280 or EX380) are advantageous.

Professional Experience

  • At least 2-3 years of experience in system administration, DevOps, or a related field.
  • Container Experience: Proven experience in deploying and managing containerized applications using Docker, Kubernetes, or similar technologies.
  • Cloud Experience: Experience with cloud infrastructure and services, particularly in a containerized environment.

Preferred Skills and Experience
• BS degree in Computer Science, Engineering, or other highly technical, scientific discipline
• Expertise with Ansible, Terraform, and Python
• Experience with distributed technologies as well as dynamic resource management frameworks such as Kubernetes
• Expertise in leveraging open-source tooling such as Prometheus, Grafana, or Loki

- 2-3 Years working experience

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Taipei, Taiwan
Job ID: Kyndryl-R-24773
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Professional Development

    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns