Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
We are seeking an accomplished Senior Content Curation Team Leader to shape the future of our Kyndryl Win Coach platform by spearheading our content curation initiatives. This pivotal leadership role is integral to developing and executing a robust content strategy that not only meets the highest standards of quality and relevance but is also deeply aligned with our business objectives. As the Senior Content Curation Team Leader, you will lead a dynamic team, collaborate with key stakeholders, and implement governance policies that ensure consistency and excellence across our content ecosystem.
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Key Responsibilities:
- Leadership: Lead the sales content curation squad with a focus on functional excellence, fostering a culture of collaboration, innovation, and continuous improvement.
- Content Management: Oversee the curation, organization, and management of the Kyndryl Win Coach content library, ensuring all content is current, easily accessible, and strategically aligned with business objectives and audience needs.
- Stakeholder Collaboration: Engage with stakeholders across the organization to understand content needs, gather feedback, and ensure that content aligns with broader business goals.
- Content Governance: Establish and enforce robust governance processes and standards to maintain the quality, consistency, and compliance of all curated content, ensuring alignment with our overall content strategy.
- Content Performance: Monitor and evaluate performance metrics to measure the effectiveness and impact of content curation efforts, driving continuous improvement.
- Best Practices: Stay at the forefront of industry trends and best practices in content curation and knowledge management, integrating insights to enhance our content strategy.
- Innovation: Cultivate a culture of innovation by encouraging new ideas and approaches to optimize content curation processes and outcomes.
- Strategic Initiatives: lead execution of strategic content curation initiatives that are critical to advancing the organization's business goals, ensuring that these high-impact projects are executed with precision and strategic vision.
- Management System: Develop and manage a comprehensive system to track content curation priorities and progress, ensuring transparency, accountability, and alignment with strategic objectives.
Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
- Experience:
- 8-10 years of experience in content curation, content management, or a related field.
- Expertise in content management systems (CMS) and sales enablement platforms (e.g., Highspot)
- Strategic thinker with a demonstrated ability to align content strategies with broader business objectives.
- Solid project management skills, adept at managing multiple priorities, meeting deadlines, and delivering results in a fast-paced environment.
- Exceptional communication and interpersonal skills, with a talent for collaboration and stakeholder engagement.
- Education:
- Bachelor's degree in Marketing, Communications, Knowledge Management, Library Science, or a related field.
- A Master's degree in a relevant field is preferred.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.