Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
We are looking for an exceptional Content Curation Leader to join our dynamic sales enablement team. In this pivotal role, you will be the driving force behind the curation and management of high-impact content on the Kyndryl Win Coach platform. Your expertise will ensure that our global teams have access to relevant, timely, and engaging resources that power our Go-To-Market (GTM) strategies. You will collaborate closely with key stakeholders across the organization to gather, organize, and deliver content that aligns with our business objectives and enhances the overall user experience.
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Key Responsibilities:
- Content Management: Lead the end-to-end content curation process on the Kyndryl Win Coach platform. This includes sourcing, organizing, publishing, tagging, and archiving high-quality content tailored to our target audience.
- Content Accuracy: Ensure all content is accurate, up-to-date, and aligned with our content governance standards, business priorities, and audience needs.
- Cross-functional Collaboration: Partner with cross-functional teams to identify content requirements, gather insights, and ensure seamless and timely content delivery.
- Strategic Content Curation: Drive the implementation and execution of the content curation strategy, ensuring it is aligned with overarching GTM goals and business objectives.
- Page Development & Optimization: Oversee the creation and maintenance of dedicated content pages on Kyndryl Win Coach, optimizing layout and design to enhance user engagement and accessibility.
- Content Performance Analysis: Monitor and analyze content performance and user engagement metrics to assess effectiveness and inform continuous improvement efforts.
- Content Governance: Uphold and enforce content governance policies and procedures to ensure consistency, compliance, and alignment with organizational standards.
- Innovation & Industry Awareness: Stay ahead of industry trends, best practices, and emerging technologies related to content curation and user experience, driving innovation within the team.
This role is a unique opportunity to shape the content strategy for a global audience, driving engagement and supporting our GTM success. If you are a content expert with a passion for innovation and a commitment to excellence, we invite you to join our team and make a meaningful impact.
Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else
Who You Are
Job Qualifications
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience
- 5 years of proven experience in content curation, content management, or a related role, ideally within a sales or marketing environment.
- Exceptional organizational skills and a keen attention to detail.
- Strong written and verbal communication abilities, with a knack for crafting compelling content narratives.
- Proficiency with content management systems, preferably Highspot.
Preferred Technical and Professional Experience
- Ability to thrive both independently and collaboratively in a fast-paced, dynamic environment.
- A Bachelor's degree in Marketing, Communications, or a related field.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.