As a Practice Leader, you will leverage your strong technical and business acumen to deliver value-driven solutions within our practice service domains. Your exceptional customer-facing skills, combined with your articulate communication style and interpersonal finesse, will allow you to effectively convey the technical advantages of Kyndryl's offerings, ensuring they align perfectly with each customer's unique needs.

As a strategic thinker, you will analyze the complex business and technical requirements of our customers, utilising Kyndryl's extensive capabilities to craft winning cross-practice solutions. Your expertise in developing and presenting compelling demonstrations, proof of concepts, and prototypes will showcase the tangible value our services provide, fostering a desire among customers to partner with us.

In addition to your technical knowledge, you will lead the coordination of the entire pre-sales process, ensuring quality and compliance while adhering to Kyndryl's best practices. Collaborating with both internal and external stakeholders, you will generate successful proposals and create optimal technical solutions. Furthermore, you will cultivate and nurture relationships with our external alliance partners, promoting a collaborative environment where joint solutions are developed.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritises customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• Subject Matter Expertise: Recognised as a Subject Matter Expert in the relevant practice area, with deep technical specialisation capable of engaging in detailed discussions with CIOs, CTOs, and Chief Architects while understanding customer needs and key buying criteria.
• Project Design and Delivery: Able to integrate technical knowledge with project construction to design deliverable solutions, leveraging customer delivery experiences to shape requirements and ensure alignment with both Kyndryl and client objectives.
• Relationship Management: Builds and maintains strong relationships with customers and colleagues, displaying authentic interest in their objectives and effectively managing stakeholders to achieve success for all parties involved.
• Commercial Acumen: Demonstrates strong commercial shaping capabilities, managing P&L effectively, minimising commercial risks, and optimising profit through proven experience in shaping commercial propositions and negotiating with internal and external stakeholders.
• Team Leadership: Inspires and leads a cohesive team by being highly visible, balancing customer and business needs, and directing efforts to areas of greatest value, while driving professionalism and personal development within the team.
• Cultural Transformation: Drives cultural transformation within the team and customer relationships, embracing change and putting customer needs at the center of operations to enhance Kyndryl's footprint and influence.
• Adaptability and Innovation: Adapts supporting tools, methodologies, and approaches to engage in successful sales conversations, while developing new capabilities and offerings that align with business trends and operational realities.
• Interpersonal Skills: Exhibits high emotional intelligence (EQ), open-mindedness, and empathy, listening actively to others and demonstrating self-awareness and personal integrity in all interactions.

Preferred Skills and Experience

• Bachelor's degree or Master's degree
• Minimum 10 years of experience selling technical services for multi-industry customers

#KCUK

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.