One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

You will be responsible for Documentation & Training: Document system configurations, deployment strategies, and integration processes. Provide guidance and support to end-users through training materials and knowledge sharing.

You will be responsible for Troubleshooting & System Optimization: Provide technical expertise for troubleshooting collaboration tool-related issues and optimize performance across the platform, ensuring high availability, security, and seamless operation. Responsible to Work with other IT teams to integrate collaboration tools with existing infrastructure such as Active Directory, cloud services (Azure), and identity management solutions. Ensure that security and compliance standards are upheld across all tools and platforms. Responsible for Security & Compliance: Ensure desktop systems are secure, compliant with organizational policies, and meet industry standards for endpoint protection, encryption, and access control.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 5+ years of experience in desktop infrastructure, system administration, or IT engineering.
• Expertise in administering Windows, macOS, and Linux desktop systems.
• Hands-on experience with virtualization technologies (e.g., Citrix).
• Familiarity with desktop management tools (e.g., SCCM, Intune, JAMF, SALT, SOTI or similar).
• Strong understanding of Active Directory, Group Policy, and cloud services (e.g., Azure).
• Experience with security best practices, endpoint protection, and compliance frameworks.
• 5+ years of experience in system administration, collaboration tools, or infrastructure engineering.
• Expertise in deploying and managing collaboration platforms such as M365, Exchange, Proof Point, Hive/Microsoft eCDN etc.
• Experience with A/V and conference room technologies, such as Teams Rooms, or similar platforms.
• Hands-on experience with digital display technologies such as X2O or similar digital signage solutions.
• Familiarity with content management systems such as Panopto, MASV or other media/content platforms.
• Strong understanding of cloud-based infrastructures (e.g., Azure, AWS) and Active Directory integration.
• Experience with PowerShell, Microsoft Graph API, or other scripting languages for automation.
• Experience in A/V Systems & Conference Room Technologies:Manage the integration of A/V systems for video conferencing and collaboration, including Microsoft Teams Rooms, and other conference room technology. Oversee setup and optimization of conference room A/V hardware, ensuring a seamless user experience.
• Develop automation scripts (e.g., PowerShell, Microsoft Graph) to streamline the deployment and management of collaboration tools and systems. Automate tasks such as user provisioning, content migration, and system updates
• Strong troubleshooting and problem-solving skills.

Preferred Technical and Professional Experience

• Certifications such as Microsoft Certified: Azure Administrator, VMware Certified Professional.
• Experience with desktop virtualization platforms (e.g., Citrix).
• Strong scripting skills (PowerShell, Python, etc.) for system automation.
• Microsoft Certified: Azure Administrator Associate or similar certifications.
• Familiarity with video management and streaming platforms like Panopto
• Experience with digital signage management platforms (e.g., X2O).
• Bachelor's Degree.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.