Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
- Good knowledge and hands-on experience on Azure offered Cloud Services and Azure Landing Zones(Subscriptions, Management Group, Resource Groups Policies)
- Providing and Reviewing Azure solutions
- Create, review of HLD, LLD and BAU process documents.
- Architecting and Implementing Azure Solutions(IaaS, PaaS and SaaS) based on RFS requests from customer and predefined criteria.
- Should have hands-on experience on Azure Resources - Azure Virtual Machine, Azure App Services(Web App, Function App, API App), Logic Apps, API Management Services, Azure Key Vault Service, Azure Monitor, App Insights, Private Endpoints, Application Gateways, Azure Load Balancers, Log Analytics Workspace, NSG, ASG, Virtual Networks, SQL Databases, Azure Storage Accounts, App Registrations and Azure Enterprise Apps
- Good Knowledge Azure IAM Concepts( RBAC Models, MFA, Conditional Access, Azure Certificates, Azure Entra ID)
- Collaborate with BAU team and Implement Best Practices on Azure Backup configurations, Patch Management
- Good Knowledge and understanding of Compute, Storage, Networks, Microsoft Active Directory, Windows/Linux Platform Cloud Security concepts.
- Collaborating with stakeholders, identifying challenges of existing Azure infrastructure, and offering Azure Solution
- Giving technical providing during development, deployment, and implementation of Azure Solutions.
- Providing Azure Service Improvements and Azure Cost Optimization solutions
- Review current BAU Operations process and streamline the process where BAU team has challenges.
- Take the lead in guiding other Azure BAU team members and taking handovers of Azure projects from projects team.
- Responsible for notifying to customer and BAU Team about industry best practices and procedures.
- Assisting BAU Operations on major incidents like P1, P2 and identifying Root Cause
- Provide technical advisories and validate on On-Prem to Azure Cloud workload migrations.
- Familiar with Azure DevOps Concepts, IaC code deployments using Terraform and PowerShell codes.
- Work with client to ensure smooth and successful Operational delivery, and deployment of complex Azure solutions.
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Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
• 10+ years of experience in operational management, including incident management and escalations
• Experience with design and implementation of application monitoring to ensure reliability and performance meets or exceeds business goals
• Experience implementing strategies to cap operations load and to handle overflow using appropriate tooling and metrics; defining service level indicators and objectives in collaboration with stakeholders, business, development, DevSecOps and Operations teams
• Solution and design experience in an enterprise environment: Windows server, Linux server (RHEL is preferred), UNIX (AIX, Solaris), • Windows server, storage, and Hyperscaler Cloud (AWS, Azure, Google Cloud Platform); public cloud platforms such as AWS, OpenShift, Azure or GCP
• Experience working with Data format and Scripting languages JSON, YAML, Bash and/or PowerShell
Preferred Skills and Experience
• BS degree in Computer Science, Engineering, or other highly technical, scientific discipline
• Expertise with Ansible, Terraform, and Python
• Experience with distributed technologies as well as dynamic resource management frameworks such as Kubernetes
• Expertise in leveraging open-source tooling such as Prometheus, Grafana, or Loki
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.