Job Responsibilities:

As a successful candidate you will:

• Lead a team of Fraud Prevention Analysts and ensure all daily functions are processed.
• Oversee and provide operational support on transactions submitted on all channels available for the Private Bank for fraud concerns.
• Collaborate with clients, internal partners, external banks, and law enforcement to mitigate losses.
• Provide subject matter expert level for fraud escalations.
• Exercises initiative and judgement to resolve problems within a range of established policies.
• Partner with Consumer & Community Banking (CCB) to implement on fraud prevention and asset recovery best practices, including providing coaching to CCB employees.
• Partner with Client Service to review eligible transactions or "stuck payments."

Required Qualifications, Capabilities, and Skills:

• Should have a highly analytical with experience in collecting, analyzing, and synthesizing information on various subjects using Microsoft standard researched utilities at an expert proficiency level.
• Must possess a client management skills - candidate must demonstrate the judgment and ability to closely partner with and advise senior and line managers or other stakeholders.
• Must demonstrate exceptional judgment and the ability to independently identify and escalate key issues, obtain appropriate information form further analysis, and develop actionable recommendations.
• Must be flexible in their work style and be able to work appropriately with stakeholders and colleagues at all levels.
• Should have specific knowledge of core banking systems, operation of common banking products, applicable laws, and regulations, and how each may be impacted by fraudulent activities.

Preferred Qualifications, Capabilities, and Skills:

• The ideal candidate will have 3 or more years' experience in Fraud Operations.
• Experience with existing and emerging fraud trends in the banking industry preferred.

Internal Application Eligibility Requirements

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.