Join our team as a Reporting Delivery Lead,, where you will have the opportunity to define and deliver the reporting strategy framework needed to support the operational management of the business across customer, controls, productivity and efficiency agenda. Having strong domain understanding of Fraud and FinCrime Operations, combined with demonstrated success around design and implementation of robust reporting and MI solutions will be critical for this role. The role will equally include supporting the business solve business problems by using data and by providing descriptive, diagnostic, and prescriptive analytics and insights.
As a Reporting Delivery Lead, you will play a crucial role in supporting our Fraud and Financial Crime Operations. You will work closely with both internal and external teams to deliver performance reporting and insights. Your role will involve collaborating with senior leaders to define and deliver the reporting strategy and framework that supports our operational management in achieving Customer, Controls, Productivity, Efficiency, and Financial OKRs. Your understanding of Fraud or Financial Crime Operations, combined with your proven success in designing and implementing robust reporting and MI solutions, will be critical for this role. You will also have the opportunity to support our business in solving problems using data, providing descriptive, diagnostic, and prescriptive analytics and insights.
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Job responsibilities
- Leading the end-to-end reporting product delivery processes which includes Intake Management, Issue Management, Re-certification, and Funnel Management for Fraud/FinCrime Operational Team requests.
- Implementing the team's reporting strategy and creating the delivery roadmap and prioritisation through collaboration with the senior stakeholders.
- Working with Business Analysts within the team in the implementation of governance and control activities which includes completion of Business Requirement Document (BRD), QA/Testing, Peer Review, and Business Sign Off.
- Reviewing and understanding business requirements and deciding the best reporting solution available.
- Acquiring the relevant approvals on data use (DUC) and privacy impact assessments (PIA).
- Understanding gaps in data and working with external teams to onboard new data into datalake that will enable fully-automated reporting solutions.
- Understanding the Fraud and FinCrime Operational functions
- Building strong relationship with internal and external stakeholders, may or may not manage individual contributors
- Proactively providing ''value-add'' to the business by telling a story behind the numbers through analysis and insights.
- Creating business cases that would help the operations team drive performance KPIs
- Synthesizing data and translating that into usable information and making recommendation that would help the business make decisions
Required Qualifications, Capabilities and Skills
- 10+ years in a business analytics, reporting, or data-related role, with relevant leadership and people management skills.
- Experience supporting Fraud or Financial Crime Operational Teams in a Reporting/BA/Data Lead role
- Experience in creating a reporting strategy, roadmap, and delivery plans.
- Demonstrated ability to perform descriptive, diagnostic, predictive and prescriptive data analysis
- Strong understanding of data - governance, controls, design, structure, architecture, and tooling.
- Strong problem-solving aptitude and idea generation, with the ability to go from conceptualization to execution.
- Ability to articulate complex data language to non-data users in a way that would be easily-understood
- Strong inter-personal skills with ability to forge strong relationships with key stakeholders
- Excellent oral and written executive-level communication and presentation skills.
- Excellent organizational and project management skills. Ability to manage own workload and deliverables.
Preferred Qualifications, Capabilities and Skills
- Experience using JIRA/Confluence and working in Agile/Scrum environment is a plus.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.