Chase Media Solution is dedicated to driving measurable outcomes for brands and delivering real benefits to our customers. Our ad solutions leverage our strong merchant relationships, our 65 million customer base, and industry-leading customer insights to find, attract, and engage intended audiences throughout their shopping journeys. Our goal is to be the first place consumers visit in their shopping journey, where they browse and ultimately make a purchase because of Chase's unparalleled recommendations, relevant content, ease of use, and best-in-market offers.
As a Vice President, Product Owner within Chase Media Solution, you will be instrumental in designing and developing the next generation of our offers/ad platform. This role offers the opportunity to provide value to our customers beyond the core financial product features. You will be responsible for shaping product strategy, developing market-leading product innovations, and understanding the current and future needs of the advertising market. Your role will also involve translating these needs into feature requirements and managing effectively within a matrixed organization.
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Job Responsibilities:
- Combine vision, creativity, and deep domain expertise to transform digital advertising with ground-breaking product innovation.
- Build, integrate, and enhance the offers platform roadmap and prioritization.
- Lead discovery on new concepts, including determining and refining business value, customer value, and tech feasibility for batch platform.
- Create and champion new ideas and use cases, intaking feedback from internal stakeholders, user research, and analyzing the competitive landscape.
- Create epics and user stories in JIRA backlog, as well as identify and engage cross-impacted teams to prioritize work.
- Refine and prioritize stories, as well as drive sprint planning and execution (along with other scrum cadences and events) for technology development teams.
- Monitor development of product (escalating issues and removing blockers) and pre-production testing, as well as conduct demos.
- Establish plan for roll-out / release of new features and functionality.
- Define, measure, and report on product analytics, performance, and success.
- Build and manage relationships across several stakeholders, including our team (product-design-technology), digital products, all other lines of business.
- Work with operations and servicing partners to align roadmaps.
Required Qualifications, capabilities and skills:
- 5+ years of experience in product development, technology, or consulting with exposure to rigorous and large-scale program and product management.
- Experience in Agile approach to development and delivery.
- Experience working with system architecture, data frameworks, batch processing, and event-driven/restful APIs.
- Understanding of the advertising ecosystem, including technical capabilities and data management required for the digital advertising business, and an informed point of view on the industry's direction and needs.
- Ability to identify and address program execution needs in a fast-paced environment
- Ability to partner directly with technology scrum teams to translate product requirements and user stories into technology sizing estimates and requirements.
- Understands modern Artificial Intelligence, Machine Learning, and Business Intelligence platforms and capabilities including how to leverage multiple back-end technologies to deliver a cohesive, comprehensive, and dynamic User Interface.
- Solid organizational and project management skills, including strong follow-through skills and the ability to manage and prioritize multiple projects, deadlines, and workstreams.
- Experience developing roadmaps and immersive experiences to drive customer engagement and acquisition; must be user experience-obsessed.
- Great at balancing strategic & creative thinking and tangible execution.
Preferred qualifications, capabilities and skills:
- Digital advertising experience, target marketing preferred.
- Previous exposure to agile practices and ability to adapt agile tools is a plus.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.