You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Payments Product team within the Payments Technology organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and improve top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
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As a member of the Payments Product team within the Payments Technology organization, you'll contribute to the product roadmap, end-to-end architecture and design for product testing capabilities used across the enterprise and hands-on review, design as needed of the technology products. You'll partner with business, operations, and technology stakeholders to continuously innovate, contribute to the product vision and the technology roadmap to correlate business strategy with technology outcomes. As an experienced member of our team, you'll combine your years of demonstrate expertise with a never-ending quest to create innovative testing solutions through solid product development ideas. With your knowledge of architecture, design, product delivery, testing, and support, you will raise the bar even more, exceeding standards, as well as improving both business and functional requirements.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the framework and tracks the product's key metrics such as cost, feature and functionality, risk posture, and reliability.
- Executes creative software solutions, design, development, and design troubleshooting with ability to think beyond routine or conventional approaches to evaluate solutions or break down technical problems.
- Develops thoroughly considered high-quality product testing requirements and delivery roadmaps.
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
- Leads collaboration sessions with internal teams and vendors to drive outcomes-oriented probing of architectural designs, product credentials, and testing applicability for use within existing systems and information architecture.
- Leads product owner and SDLC standards across Stability & Resiliency organization to drive awareness and use of new and leading-edge technologies.
- Gives back to the technology center community and leading technology advancement work streams.
- Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Experience in working in complex products in large global banks across multiple products and regions.
- Balanced digital skills across Product, technology and digital skills.
- Bachelor's degree or equivalent experience as a product owner and/or testing automation experience with large enterprise applications for comparable companies.
- Hands-on practical experience driving product design and delivery through the SDLC life cycle from ideation through launch and support.
- Previous experience with Agile software development (or related experience)
- Executive-level presentation skills (written, verbal)
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrix & complex organization.
- Payments industry knowledge or related experience, for example SWIFT ISO Standards, USD Fed Wire, CHIPS, International clearing
- Advanced Product Owner skills (multi-period roadmap creation, value sequencing, business case writing)
- Technical experience (software code, API's, technical design)
- External large client-facing experience (for example Fortune 500 or large fintech)
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.