Affluent Card Product is looking for an innovative product delivery manager to drive digital and physical product delivery across Airport Lounges, Events & Experiences, Partnerships, and Physical Materials (Credit Card & Kit) for the Chase Sapphire Brand.
As a VP Product Delivery Manager on the Affluent Card Team, you will work across high-profile product releases that exemplify the core offerings of the Chase Sapphire Product line. This is a key-role on the team, you can confidently look across multiple product initiatives and lead the end-to-end delivery process to get us to launch. You thrive on product requirements, opportunities to find efficiencies, getting commitments to dependencies, and enjoy connecting the key roles across multiple teams that will bring a product vision together
Want more jobs like this?
Get jobs delivered to your inbox every week.
Job responsibilities
- Lead end-to-end product delivery process. Work with the Executive and VP teams to establish product requirements, product roadmap, establish teams, and kick-off initiatives.
- Manage timelines and product development schedules, identifying key milestones and critical delivery elements.
- Create and share weekly and concise delivery updates, maintain current product status across multiple product lines and product tracking systems.
- Understand the Chase product ecosystem and have fluency in the Chase app and Chase web experience
- Lead weekly status meetings that align our product teams with what needs to be done to hit delivery
- Work in a fast-paced environment that provides the best affluent card experience for our customers.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in director level digital or physical product delivery across multiple lines of product and lines of business
- Strong understanding of product delivery, and proof of managing successful product launches and delivery initiatives on high profile and critical product launches.
- Fluency in Agile, specifically running and managing JIRA and/or JIRA Align initiatives
- Excellent written communication and strong interpersonal skills
- High understanding of iOS apps and Mobile product intricacies (U/X, Data Structures, Design)
- Familiarity with real-life extensions of digital products (events, physical packaging, ticketing, mobile QR code and access) a plus.
- Experience working with external vendors and 3rd party teams to deliver critical elements that tie into an overall product feature set.
- Strong team-orientation, partnership and leadership skills; experience working with and influencing key stakeholders in driving strategic decisions and preparing succinct presentations.
- Bachelor of Science/Bachelor of Arts degree or equivalent experience.
Preferred qualifications, capabilities, and skills
- Experience leading digital product delivery on mobile in the finance, lifestyle, luxury, event and/or hotel space a plus
- Strong understanding and fluency in JIRA or JIRA Align agile systems
- Excellent presentation and content creation skills related to presenting timelines and critical project details
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.