At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transaction Specialist II work is creative, exciting, and different every day.
As a Transaction Specialist II, you will be working for the Remediation Department means that you will be reviewing images of paper items on a computer (such as checks), verifying and correcting the information that is captured electronically via the 10-key section of your keyboard. This will include correcting the dollar amount, routing number, account number, check number, and in some cases the payee's name. The majority of your day will be spend doing numeric data entry, so familiarity, speed and accuracy with the 10-key section of your keyboard is critical. Some overtime will be required.
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Job Responsibilities:
- Review and correct deposit/check transactions identified as bad or defective prior to nightly processing
- Making sure to complete the work in a timely manner in order to meet our Service Level Agreements
- Promote strong internal controls through proactive identification and communication of issues
- Support corporate and line of business projects that impact deposit accounts
- Ensure adherence to corporate accounting, compliance and risk policies
Required qualifications, capabilities, and skills:
- Numeric data entry using the 10-key key pad
- Typing skills
- Attention to details to ensure quality
- Basic computer knowledge: Outlook Email, Microsoft Word, and web browser navigation
- Communication skills
- Multitasking
- Ability to work from home after completing the introductory training period (computer and internet access)
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Position is Monday-Friday and the hours are 12:30pm Central to 9:00pm Central. Some overtime may be required.
This position may also require you to work non-traditional hours and/or additional hours as business needs arise.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.