When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.

As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.

Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Leads teams to deliver engineering results with direct business and customer impacts, on time and on budget. Works has impact to immediate team and impacts additional teams and functions.
• Partners with product, architecture, and other engineering teams to define scalable and performant technical solutions.
• Leverages deep technical expertise to design extensible and scalable solutions, and to coach and grow individuals and teams.
• Ensures team executes work according to compliance standards, SLAs, and business requirements, to meet the objectives of an initiative. Anticipates the needs of broader teams and potential dependencies with other teams.
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary.
• Proactively helps maintain high operational excellence standards for our production systems. Encourages development of technological methods and techniques within team.
• Coaches agility lead and team to effectively leverage Agility practices. Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation.

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• In-depth knowledge of the services industry and their IT systems
• Experience leading at least two scrum teams of technologists. Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives.
• Experience with hiring, developing, and recognizing talent. Requires depth of knowledge and experience in two of the following areas, with developing knowledge in the others.
• High throughput, low latency micro service development leveraging AWS services such EKS, ECS, Fargate, ELB, etc.
• High throughput near real time stream processing with services such Kinesis, Flink, ECS, EKS, etc. High volume feature engineering with services such EMR.
• Experience leveraging trained model artifacts in newer model architectures and approaches such as neural networks, embeddings, multi arm bandits, etc.
• Prior hands-on coding experience with two or more of Java, Python, SQL. Experience with recommendation and personalization systems is a plus.

• Experience working at code level