Job Responsibilities:

• Define key business segments for long-term analytical monitoring (such as luxury travelers) and near-term deep dives (such as a spotlight on individuals disproportionately impacted by inflation)
• Develop an analytical agenda, in partnership with other Consumer and SMB Intelligence teams and analytics groups in other lines of business
• Author internal and external reports on topics/segments of heightened interest
• Create automated analytical artifacts that monitor the health of key segments to the business
• Contribute analytical views and talking points in support of investor relations and external affairs
• Coordinate research efforts as it relates to Travel, Dining, and Shopping across the JPMC organization
• Contribute to the editorial calendar for Consumer and Business Intelligence
• Present research and findings to a variety of internal/external audiences

Required Qualifications, Capabilities and Skills:

• 8 + years of relevant experience; could include prior experience in consumer/business finance, economics, analytics, or other related field
• Advanced analytical mindset to dig into the data, and define what it tells you
• Excellent writing and communication skills and ability to effectively translate complex data into actionable insights and strategies with all levels of employees, including executive audiences and across multiple stakeholder groups
• Ability to quickly translate and communicate microeconomic and macroeconomic trends in consumer & business data
• Foundational understanding of market economics & econometric modeling of fundamental economic relationships
• In depth appreciation and experience looking at Travel, Dining, and Shopping data
• Exceptional problem solving skills and ability to adjust to evolving business and financial climate

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.