If you are a strategic thinker passionate about driving solutions in Analytics & Reporting, you have found the right team.
DART (Data, Analytics and Reporting Team) is poised to be the central reporting group for all functions in the CCB (Consumer Community Banking) Operations. We are a global group with presence in US, India & Philippines. The position will collaborate with different stakeholders and across different levels of Management and ensure that the most optimum solution is provided.
As an Senior Associate as part of the Data Analytics & Reporting team, you will have an opportunity to participate in all parts of this process and be able to create an impact via your data analytics, communication, and problem-solving skills and will be responsible to support day-to-day operations/tasks related to a functional area or business partners
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Job Responsibilities
- Plan, execute, and deliver analytical projects including Segmentation framework, with varying levels of granularity, to deeply understand the data and subject.
- Ensure projects are completed according to established timelines.
- Assemble data, build reports/dashboards, and provide input on solutions.
- Identify risks and opportunities along with potential solutions to unlock value.
- Invent creative and innovative ways to answer key business questions by leveraging existing data assets or creating new ones. Build expertise on customer data from all lines of business.
- Synthesize analytical findings for senior business executives in written and verbal formats and influence decisions that impact customers across lines of business.
Required qualifications, capabilities and skills
- Minimum of 8 years of professional experience in a combination of business + relevant MIS/ Technology experience
- Bachelor's degree or equivalent required
- Strong SQL Knowledge (PL/SQL, T/SQL, PostgreSQL or similar)
- Creating and deploying reports with a BI tool (examples include but not limited to SSRS, Tableau, Microstrategy, Qlikview)
- Sourcing and compiling data from a tool with ETL capabilities (examples include but not limited to Python, Alteryx, R, SAS)
- Proven analytics skills - should have strong hands-on experience (5+ years of relevant exp.) in analyzing data, extracting insights, preparing stories, recommending business the suitable solutions/strategy.
- Some level of business operations & procedures along with the ability to tie into business fundamentals & to manage multiple projects and priorities and meet stringent timelines
- Must have first-hand knowledge of how to procure source data from multiple locations, integrate them together, and provide usable information for reporting or analysis.
- General desire and aptitude to learn and adapt to new technologies and ability to anticipate and resolve both customer and general issues with a sense of urgency
- Experience in end to and automation and creation of apps & working in cloud-based environments and developing production level code to execute applications.
Preferred qualifications, capabilities, and skills
- Experience in clustering / segmentation projects is a plus
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.