Data Security Investigations is responsible for identifying and analyzing employees viewing and taking action on JPMorgan Chase deposit accounts, debit cards, and credit cards in order to identify internal fraud and/or code of conduct violation. Our business unit utilizes a wide range data sources, processes, and tools that requires a high level of confidentiality and complexity. The team provides a feed of its findings into to Global Security and Investigations, Human Resources, Legal and Risk.
As a Senior Analytics Solutions Associate in the Data Security Investigations team, you will develop and enhance internal frisk strategies to identify potential internal fraud/code of conduct incidents, contribute and implement updates for technical processes and functions in order to increase business efficiency, improves analysis capabilities. You will develop new report strategies developed in SAS and will need to understand how inputs and outputs are generated within a wide range of data repositories, perform statistical analysis in order to determine the appropriate criteria and thresholds and perform root cause analysis to validate the accuracy of the criteria. Additionally, your function will synthesize large volumes of data and provide systemic enhancements to the risk strategies, monitoring tools, new report and process development, as well as troubleshoot system and reporting issues.
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Job Responsibilities:
- Create report strategies through SAS coding in order to deploy new risk strategies.
- Update design or data in production report, change to schedule, compiling data for report, refresh report, report generation, distribution.
- Defect resolution, access administration, unplanned break fix, resolve data issues, training, user support.
- Perform Ad Hoc Reporting Requests: One-off queries, answering one-time business questions, point in time request, non-production reporting.
- Conduct in-depth and detailed oriented business analysis to provide insights/root causes for business performance and identify new operational and process opportunities.
- Perform Data Analytics: General analysis of business, general data analysis, support for ad hoc analytic requests, business case development
- Perform Process Monitoring and Analytics: Information gathering, time and motion analysis, data exploration.
- Own and coordinate multiple projects with competing priorities
- Identify opportunities, understanding business requirements, collecting / analyzing data, validating and making recommendations
- Present analyses / recommendations in verbal and written form to executive leadership and business partners including Risk, GS&I, HR, and Legal.
Required Qualifications, Capabilities and Skills:
- Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Operations Research or similar) or related work experience demonstrating abilities and knowledge.
- 2+ years of SAS//Python programming experience.
- 3+ years of relevant analytics experience especially in Retail banking and Cards in strategic analytics/ Data Analytics within Banking / Financial Services / Analytics industry
- Extensive experience in SAS and SQL, and databases such as Oracle GOS/Snowflake/Teradata
- Strong analytical, technical and statistical skills.
- Ability to synthesize / analyze diverse and large amounts of data, develops recommendations, and makes decisions.
- Project Management Skills -- well-organized, structured approach.
- Ability to achieve tight timelines on complex deliverables, also manage and prioritize projects across cross-functional groups.
- Strong communication and interpersonal skills, ability to interact with individuals across departments / functions and with senior-level individuals.
- Self-starter, works well independently and as a team player
- Must be adaptable to changing work priorities to address fast-moving fraud trends
Preferred Qualifications, Capabilities and Skills:
- Alteryx and Tableau experience a plus
Work Schedule: Monday - Friday, 8:00 am - 5:00 pm | Hybrid: In-Office 3 days
This position is not eligible for visa sponsorship.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.