Risk Management - Control Manager - Vice President

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

As a Control Manager Vice President within the Payments Risk Control team, you will lead the development of an enhanced control framework that supports a continuous and integrated approach to risk assessment. Your responsibilities will include managing the control environment for Intraday Payments Credit Risk and Treasury Services Payments Risk areas. Your focus will be on four key areas: Control design and performance expertise, Risks and controls identification/assessment, Control breaks and resolution, and Control governance & reporting.

• Lead and support execution of the Compliance and Operational Risk Evaluation framework through participation in process analysis to assess the business' risk and control environment, identify control and/or data quality issues and understand their root causes, and review actions taken to remediate issues.
• Manage internal control committees / governance forums and related metrics reporting; regulatory-related initiatives.
• Confirm that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies.
• Assist with development of Control and Operational Risk Evaluation (CORE) documentation through participation in end-to-end process walkthroughs and deep dives with assigned business units.
• Design, enhance, produce and maintain reporting processes for reoccurring deliverables on a regular basis.
• Identify, analyze and challenge meaningful metrics to inform on the health of the operational risk and control environment for sensitive reports shared with senior management, control committees and forums, the Board and external regulators.
• Assist in issue management workflow end-to-end, including root cause analysis, action plan development and issue validation; provide ongoing assessment and tracking of Risk-owned issues and action plans.
• Lead review preparation and remediation efforts for Regulatory, Second Line and Internal Audit exams / reviews, providing control oversight and guidance to business partners.
• Monitor data in Control Management systems, databases, SharePoint sites and shared drives.
• Develop and deliver training sessions / programs as needed.

• Bachelor's degree or equivalent experience required.
• Minimum of 7 plus years of financial service experience in controls, audit, quality assurance, risk management, or management consulting at a VP level, and demonstrable familiarity with regulatory requirements.
• Demonstrate confident leadership with sound judgment and ability to multi-task, work well under pressure with commitment to deliver under tight deadlines.
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.
• Ability to analyze problems with keen attention to detail; Inquisitive and proactive.
• Work autonomously to affect change - adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Superior project management, process design, negotiation, and MS Excel Skills
• Proficient in Microsoft Office Suite (Word, Teams, Outlook, PowerPoint, OneNote)