Introductory market language
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers
Job Summary
The department is responsible for the capture, analysis and notification to clients of event information and deadlines, reconciliation and execution of client instructions to the market and reconciliation and posting of clients' cash and stock entitlements for Trades.
Job Responsibilities
Manage workflow and oversee reconciliation and investigation of trades breaking on reconciliation (FA vs. Custody).
Ensure completion and sign-off of daily controls and processing, including client service inquiry resolution, cash and stock break management, and event management.
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Produce all key metrics within required timelines and escalate issues related to the Trades Team to Operational and Risk leads.
Continuously review and update Standard Operating Procedures in line with new policies and risk management activities.
Assist managers with daily governance and supervisory control implementation, and contribute to the strategic development of multiple products in the Trades sector.
Promote a culture of early escalation, conduct root cause analysis for operational incidents, manage risk items, and ensure compliance with key controls.
Organize morning risk review meetings, oversee intraday and end-of-day sign-offs, handle client queries within SLAs, and collaborate with Product Development, Settlements, FX, and Risk teams.
Required qualifications, capabilities and skills
B Com/CA/MBA with 3 -6 years of experience in asset servicing or investment domain.
- Good knowledge of financial instruments and fund accounting terms
- Good investigation skills and desire to want to \"resolve\" queries
- Deadline focused and able to work effectively to very tight deadlines
- Good team player, keen to support the overall team delivery
- High attention to detail
- Clear and effective communication skills, both written and verbal
- Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
- Reconciliation's background would be a significant advantage as this evidences the ability to compare transactions/positions and to investigate and resolve differences
- Client Service experience in Financial Services would be an advantage, as managing/liaising effectively with many groups is key to success
- Drive, Energy and Enthusiasm
- Display high levels of integrity; operate on the basis of open and honest interaction
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.