Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Global Investment Banking Digital (GIBD) supporting the Global Industry & Financial Sponsor coverage business, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
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Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our investment banking customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements, and other materials as needed to facilitate UX design and development
- Writes the requirements, epics, and user stories to support product development
- Develop knowledge of Investment Banking, and engage with stakeholders to gather feedback and ensure product offerings meet their expectations
- Gain a detailed understanding of the end-to-end user journey and deal life cycle, and be accountable for building solutions that transform and enhance these user journeys.
- Collaborate with Engineering, Design, and Data teams to build solutions that meet business needs, ensuring adaptability and scalability across regions
- Understand the data ecosystem within Global Banking and identify dependencies and integration points to enable a seamless platform experience for users
- Build a deep understanding of advanced analytics and AI capabilities that can be incorporated into product solutions to enhance and accelerate user value
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Track record of Product management experience including backlog management, writing user stories, communicating product requirements to engineers
- A customer-centric mindset and experience building and delivering greenfield products end to end.
- Strong problem solver and effective communicator with a partnership mindset and ability to collaborate with stakeholders, team members, and executive leadership
- Ability to partner with cross-functional teams at all levels for effective execution in an agile manner
- Understanding of common design tools like Figma and the ability to communicate low fidelity ideas using them
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.