Key Responsibilities:
- Collaborate with product managers and stakeholders to define and document business requirements and user stories for new product features and enhancements.
- Analyze and map current business processes to identify areas for optimization and efficiency.
- Work with cross-functional teams, including development, design, and QA, to ensure requirements are understood and implemented correctly.
- Facilitate workshops and meetings to gather input and feedback from stakeholders and users.
- Create and maintain detailed documentation, including business requirements documents, functional specifications, and process flows.
- Support the product development lifecycle by participating in sprint planning, reviews, and retrospectives.
- Assist in the creation of test plans and perform user acceptance testing (UAT) to ensure product quality and functionality.
- Monitor product performance and user feedback to identify areas for improvement and inform future product development.
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Qualifications:
- Minimum 3-6 years of industry experience, preferably in financial services/banking.
- Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Proficiency in using business analysis tools and software, such as JIRA, Confluence, or similar.
- Project management experience in a cross-functional environment is advantageous.
- Experience with Agile methodologies and familiarity with Scrum practices is a plus.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.