Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JP Morgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.
As a Marketing Delivery Sr. Associate in Auto Marketing, you will be responsible for managing and leading the execution of auto marketing campaigns supporting various marketing channels including email, web, direct mail, and digital ads. In addition, you will will collaborate with strategy to execute campaigns once business cases are approved, review and provide input into creative briefs, obtain approvals and manage campaigns utilizing a large variety of tools and platforms. You should be able to operate in a highly matrixed organization and collaborate across functions to develop and deliver innovative campaigns.
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Job responsibilities:
- Support strategy managers on auto marketing campaigns from concept development to delivery; tactics include email, digital (ads/landing pages), social media, and collateral. Strong digital experience is desired
- Support the campaign manager structure and processes when executing campaigns
- Support and work across multifunctional teams, such as Internal design groups, and various centers of excellence teams, Legal, Compliance, Product and Risk for approval of content
- Manage campaigns to ensure initiatives are on-strategy and on-time
- Manage campaign improvement recommendations based on results and contribute innovative and creative ideas to improve customer experience and project performance
- Manage and track multiple activities across many tactics and campaigns utilizing a variety of tools and software, such as Microsoft Office Suite, Jira, Workfront and Optima.
Required qualifications, capabilities, and skills:
- 4+ years ofexperience in direct to consumer marketing/project management. Experience should include managing multiple complex projects
- Demonstrate problem solving capabilities and ability to solve complex issues.
- Knowledge of database marketing principles, segmentation, testing and results measurement
- Possess ability to think strategically, but willingness to roll up your sleeves and manage the details of marketing project execution including following process and adhering to strict controls
- Ability to manage multiple initiatives simultaneously, work well under pressure and tight deadlines and take projects from initial request through to implementation
- Strong relationship development; ability to earn respect and trust among internal and external business partners and team members
- Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
- Creativity and innovation with a focus on constant improvement
- Excellent written and oral communication skills
- Strong computer skills, especially PowerPoint, Excel, Optima, and JIRA
Preferred Qualifications, Capabilities and Skills:
- 4 year college degree
- Specific experience in financial services and/or agency-side experience
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.