As a Product Associate on the Advisor Platforms and Experience product team, you will be instrumental in developing an AI-driven agent ecosystem for JPMorgan US Wealth Management, supporting over 6,000 advisors and service team members. This role is perfect for individuals who are passionate about leveraging generative AI to enhance the advisor experience, driving productivity and efficiency. You will work closely with various stakeholders to drive product execution, navigating ambiguity, shifting priorities, and building and growing this innovative AI agent ecosystem.
Job Responsibilities:
- Collaborate with product managers and stakeholders to execute product strategy, focusing on delivering AI agents to advisors and service teams.
- Prepare and present materials for senior executive review, including updates on AI agent deployment and performance metrics.
- Drive change management and field readiness processes to ensure successful adoption of AI agents by advisors and service teams.
- Utilize data analytics, product metrics, and user feedback to prioritize and refine AI agent features and functionalities.
- Conduct competitor and industry research to inform AI agent development and ensure competitive advantage.
- Identify and address implications of data and analysis with the team, supporting cross-product prioritization.
- Facilitate omni-channel roll-out and feedback collection to continuously improve AI agent performance and user satisfaction.
- Lead AI enablement initiatives, including training programs and strategic communications, to support the integration of AI agents into the advisor workflow.
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Required Qualifications, Capabilities, and Skills:
- 5+ years of experience in wealth management, generative AI, product management, or similar roles, preferably with experience managing strategic or transformational change.
- Proven ability to deliver complex projects and apply a range of analytical tools to develop solutions.
- Strong interpersonal, presentation, and influencing skills - ability to collaborate and build relationships with colleagues at all levels.
- Advanced MS Excel and PowerPoint skills.
- Passionate about learning new trends in the industry and staying updated on AI developments.
- Experience being part of a delivery team that spans multiple initiatives, with varying timelines, priorities, and complexities, delivering AI agents to advisors and service teams.
- Ability to prioritize tasks, say 'no' when required, and ensure the organization is on track to execute against the product roadmap and deliver strategic change.
- Execute via successful internal partnerships with other organizations. Contribute by sharing diverse points of view and help build consensus.
Preferred Qualifications, Capabilities, and Skills:
- "Self-starter" with the ability to manage modules and problem-solve with a certain level of guidance.
- Structured thinker, effective communicator with excellent written communication skills.
- Previous experience in management consulting and digital product desired.
- M.B.A. or graduate degree in a relevant field desired
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.