The Global Fees Product team is responsible for several fee platforms and associated tools, which are used to bill over 1.5M clients and manage their advisory, custody, brokerage, and other fees and commissions. Our platforms are used by the Front Office and Operations. As a Product Associate, you will play a critical role in building applications for more than 11,000 users globally with end-to-end ownership of one or more of the tools in the suite of applications including user experience and functional requirements. The position is ideal for an individual who is enthusiastic, self-motivated and passionate about usability and design.
Product Associate serve a critical role in our organization and are responsible for executing product vision in partnership with business and operations stakeholders as well as technology. Our Product Associates have the right passion, strategic vision, and subject matter expertise to drive our products forward with strong focus on automation and usability.
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Job Responsibilities:
- Own/support the product vision, goals and objectives, define requirements, and prioritize delivery in order to maximize the business value of the technology investment
- Translate the product roadmap in Epics and stories, and drive refinement with technology team
- Lead end-to-end management and product delivery across the full product lifecycle including research, ideation, prototype, test, build, adopt, and measure in partnership with the global user community, stakeholders, Design, and Technology.
- Effectively drive agile team toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle.
- Develop clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development
- Develop and maintain deep relationships with delivery partners across partners in the Business, Technology, Design, Operations, and control functions across lines of business.
- Embody true "customer-obsession" in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap.
Required qualifications, capabilities and skills:
- 3-5 years of experience in product management or program management or business analysis assisting in strategic or transformational change strongly preferred, with 5-10 years of overall work experience.
- Relevant experience in Wealth Management, Digital Banking, or a closely related business required.
- Experience managing product delivery with varying timelines, priorities and complexities.
- Proven ability to execute via successful internal partnerships- with the ability to influence people at all levels across a broad variety of job functions.
- Structured thinker, effective communicator with excellent written communication skills.
- Good understanding of different technological development methodologies (e.g., Agile/Scrums).
- Experience working with Jira and managing boards and plans.
- Bachelor's Degree required.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.