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Fund Servicing Manager II - Client Onboarding

AT JPMorgan Chase
JPMorgan Chase

Fund Servicing Manager II - Client Onboarding

Bonifacio Global City, Philippines

Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future

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As an Associate within Client Onboarding, you will be responsible for New Client Onboarding operations/Fund Events that involves - Reconciliations, Processing, Validating Transactions, Resolving Inquiries, Accounting Transitions, Process Automation & Efficiencies and Serving as a contact for escalations.

Job Responsibilities:

  • Handle All new client on boarding including tax, accounting transitions and accounting data
  • Handle Incremental transitions and restructures of existing clients records
  • Support queries involving transition processing/query resolution
  • Upload and process all components of transitions as per the client's instruction and project plan into accounting systems
  • Analyze the tax impact of all transitions including new client onboarding and restructures
  • Liaise with other internal teams for the timely resolution of all queries relating to transition processing
  • Reconcile all positions onboarded to original source information ensuring all positions have been onboarded correctly, including both accounting and tax records to incumbent custodian
  • Communicate with service partners to ensure the timely resolution of all inquiries
  • Participate in various projects as assigned
  • Ensure the integrity and accuracy of fund records
  • Coach and develop staff including formal priorities setting, performance reviews
  • Partner with upstream and downstream teams to ensure that the Onboarding controls agenda is clearly understood to facilitate its delivery
  • Document the existence and effectiveness and periodically reviewing the Client Specifics and Standard Operating Procedures
  • Support Internal and External Audit in the execution of operational risk control reviews
  • Ensure operations gaps are discussed in the Hub governance and that issues are logged, remediated and closed
  • Provide transparency on the business performance in the form of MIS to Senior Management
  • Understand training needs / solutions and implement them to maintain team skill sets and mobility
  • Partner with MBM location, peers to ensure consistency in the business agenda
  • Manage relationship with clients (including JPMorgan Chase & Co. partner locations) by means of service delivery and proactive approach toward client requirements
  • Establish policies, procedures, and guidelines which comply with internal and external controls to continuously strengthen the controls environment
  • Develop and implement efficient and standardized workflows within the team as well as various points of hand offs

Required Qualifications, Skills and Capabilities:

  • Graduate / Post graduate with 8- 10 years' experience preferably in Financial Sector industry
  • Knowledge of Mutual and Pension Funds, Fund Accounting, GAAP accounting, GAV Recon, and Account Reconciliation
  • Knowledge of Fund Accounting components including the Securities industry, dividends, principal and interest, corporate actions, and trading activity
  • Meticulous attention to detail
  • Ability to work in a deadline driven environment
  • Client focused
  • Control orientated
  • Proficient use of MS office
  • Ability to influence and engage key stakeholders
  • Ability to lead team and work across regions

Preferred Qualifications, Skills and Capabilities:

  • Management experience is preferred


ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: JPMorgan-210548164
Employment Type: Full Time