Join our team to build your career in a culture that values innovation, creativity and excellence.
As a Fund Servicing Manger within the Securities Services Operations you are responsible for establishing and reviewing the controls of the daily operation, ensuring adherence to procedures and policies, and for providing necessary data to senior management and clients. Communicating ideas and contributing to the development of the department and corporate goals; communicating as needed with fund accounting, the custodian, other areas within the transfer agent and all other related parties; communicating all department and corporate information through the use of regularly scheduled meetings.
Job Responsibilities:
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- Ensure accurate and timely transaction processing (account opening, account maintenance, deals/trades processing, pricing, settlement of cash and reporting), review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group.
- Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group.
- Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness.
- Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner, for submission to the Oversight Team.
- To co-ordinate with the Oversight Team in conjunction with clients and internal stakeholders the quarter and year end process timetable and ensure all items are completed accurately by the deliverable date
- Provide support to the Oversight Team through investigation and analysis and provision of relevant data, to resolve client queries
- Ad-hoc tasks as directed by the Head of Transfer Agency/Senior Management. Preparation of service level documents and manage day-to-day operations, ensuring complete, timely and accurate submission of all deliverables.
Required qualifications, capabilities and skills:
- Minimum 7 years relevant Financial Institution (FI) experience .
- Minimum 5 years people management experience
- Solid Interpersonal skills - ability to interact effectively both with individuals & teams, a team player.
- Excellent English written and oral communication skills; ability to communicate effectively to different styles at all levels
- Commitment to provide high standards of quality client service and high proficiency in MS Office
- Ability to multi-task in the completion of any assigned functions. Analytical and logical skills, sound problem solving ability.
- Proven ability to enhance and streamline processes, demonstrating a pro-active approach to change.
- Ability to attain in depth knowledge of the technology and applications used within the business.
Preferred qualifications, capabilities and skills:
- Transfer Agent experience is preferred. Comprehensive working knowledge of Transfer Agent administration systems
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.