The Employee Experience (EX) Marketing department is dedicated to creating seamless, personalized experiences for our employees, who are our most critical stakeholders. By crafting engaging campaigns and Purpose initiatives, the team shapes colleague experiences, influences perceptions of the firm, and drives behavioral change. This department combines project management, marketing strategy, campaign execution, presentation skills, and thought leadership to support and inspire our 310,000 employees.
As a Marketing Lead on the Employee Experience Marketing team, you will support a variety of activities across the team and project manage multi-channel internal marketing campaigns across Employee Experience, Human Resources, Workplace, Technology and other Firmwide Purpose priorities. You will also support the delivery of employee marketing campaigns across digital, email, intranet, in-person events, virtual events, print, and other channels. You will execute day-to-day business management and operational support, liaising with the appropriate contacts from across the firm to take projects from sourcing and onboarding to development and execution.
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Job responsibilities:
- Lead project management for EX marketing initiatives, keeping leadership apprised of progress, following up on deliverables, and triaging issues for timely execution.
- Support content development including PowerPoint presentations, organization announcements, executive talking points, briefing materials in support of the team's overall strategy and for the EX Chief Marketing Officer.
- Liaise and build relationships with partners across Marketing, Finance, Communications, Corporate Functions, Controls and other business partners as appropriate
- Support and/or lead campaign development and execution of key EX Marketing initiatives, including briefing, concept, development, and implementation of select employee marketing campaigns across digital and in-person channels.
- Implement strategies to integrate firmwide marketing campaigns into product level marketing planning, ensuring that broader campaign themes are seamlessly connected to more targeted, product-specific initiatives.
- Provide strategic marketing guidance to key partners across Employee Experience, HR, CAO, Technology, Marketing, Communications and other functions.
- Track and manage deliverables with external agencies as needed, including briefing, reviews, budget management, invoicing and escalations.
- Support business management for the team including overseeing processes for contracts, permissions/rights/releases and other operational needs
- Manage EX Marketing budget and resiliency plans; track key performance metrics to report on results; support implementation of controls processes.
Required qualifications, capabilities and skills
- 8+ years of experience managing projects in a marketing or communications setting
- Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities
- Strong problem solving and planning skills; excellent time management and project management skills
- Strong communications skills, including executive communications
- Excellent PowerPoint presentation skills and strong Microsoft Office Suite skills
- Strong relationship management skills, able to communicate effectively with peers and partners
- Team player with the ability to navigate a highly matrixed organization
Preferred qualifications, capabilities and skills:
- Bachelors degree in Marketing or related field preferred
- Corporate communications, consumer marketing or employee marketing experience
- Knowledge across internal communication channels including web, email, digital screens, video, print, merchandise, etc.
Please note we are back in the office 5 days a week and we will not consider 100% remote or other locations unless listed on the requisition.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.