Job Description
Welcome to JPMorgan! Are you looking for an opportunity to advance your career in the Commercial Banking Client Onboarding space? You have found the right team!
As a Payment Implementation Associate within Commercial Banking International Client Onboarding team, you will be responsible for the international onboarding for Commercial Banking clients, helping our clients expand their business into international markets. You will work directly with the client and the coverage team to determine the best approach to onboard the client's business to the Commercial Banking products and services, including completion of our due diligence process.
Job responsibilities
- Support senior International Onboarding Specialists (IOS) on client proposals, project charters, project plans, and/or cross regional on-boarding requests
- Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.
- Manage onboarding activities via phone, telepresence, email and in person with internal business partners
- Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
- Provide subject matter expertise for international regulatory requirements, products, documentation, and services
- Be responsible for informational ad-hoc inquiries relating to onboarding and product implementation
- Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.
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Required qualifications, capabilities, and skills
- Bachelor's Degree in Finance, Economics or other related disciplines
- Minimum of 2 years of experience in Treasury Products and Services relevant business experience, including client facing &/or business support roles within the banking industry
- Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
- Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
- Good interactive personal and communication skills and ability to execute for positive results
- Demonstrate client focus and the ability to partner with various internal groups and client coverage
- Adaptable to a changing, dynamic work environment
- Proven ability to successfully manage conflict
- Demonstrated ability to execute the deliverables and apply project management methodology where applicable
Preferred qualifications, capabilities, and skills
- Proficiency in Japanese / Chinese / Cantonese language is preferred to support the clients in Japan and China market
- Global Cash Management experience
- Experience with international KYC & regulatory requirements
- Industry certifications (CAMs, CTP, PMP)
- Direct client facing experience and good presentation skills
- Independent, self-motivated with an ability to adapt and be flexible in a team environment
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.