Looking for effective mid-level manager with Exchange Traded Funds experience supporting the daily operational activity for all ETF Servicing clients. Ideal candidates demonstrate thought leadership and solid combination of industry knowledge with client service skills.
As an ETF operations associate within the Fund Servicing team, you will be supporting our Operations Team that is responsible for the ETF Servicing offering at JP Morgan. This includes ETF Order Taking, Order fulfillment, Basket Creation and PCF publication on behalf of ETF client along with managing the relationships with Authorized Participants.
We foster and maintain solid working relationships with clients and Authorized Participants. Support internal groups within the broader division with respect to ETF record keeping and capstock activity.
Want more jobs like this?
Get jobs in Boston, MA delivered to your inbox every week.
Job Responsibilities
- Manage all ETF order activity and related queries
- Responsible for the daily management of a client's trading activity including reviewing reconciliation breaks on Shares and Valuation and related client queires
- Responsible for daily publication of key deliverables to DTCC/NSCC
- Participate in industry working groups, initiatives and current events related to ETF
- Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF and TA deliveries
- Participate in discussions with Fund Sponsors looking to launch new ETF products
- Provide monthly KPI reporting to clients and senior management
Required qualifications, capabilities, and skills
- Bachelor's degree and 3+ years of industry experience
- Quick learner both technical knowledge and systems
- Strong analytical, prioritization, organizational, managerial and time management skills
- Ability to be effective in a global operating environment and a matrix management organization
- Ability to build and maintain effective working relationships with clients and counterparties
- Excellent customer service skills with attention to detail
- Results orientated; ability to create and sustain a target driven environment
Preferred qualifications, capabilities, and skills
- ETF industry experience, 3+ years
- Advanced Excel skills, VBA, etc
- Strong knowledge of complex corporate actions and dividend income
- ETF cash component expertise
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.