At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers 'needs.
Buenos Aires is one of JP Morgan's key strategic hubs with over 2,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.
In this role you will be facing different challenges such as:
- Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
- Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking;
- Strong partnership with key stakeholder, finding ways to collaborate together .
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And these are some of the activities you will be responsible for:.
And these are some of the activities you will be responsible for:
- Announcement capture.
- Processing mandatory events, ensuring all valid mandatory corporate actions have been captured in the system and set up for client notification.
- Adjusting the client accounts to reflect the exchanges.
- Reviewing all applicable reorg accounts and resolving outstanding breaks related to mandatory corporate actions or redemptions.
- Handling of all the inquiries regarding mandatory events processed by the team.
- Ensuring timelines and client service delivery standards are continually achieved.
- Escalating issues in a timely manner
- Perform numerous control reconciliations to verify trading positions are accurate to middle office reconciliations
- Investigate and provide solutions to various queries from settlements and confirmations
- Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations)
What do we ask for this position:
- Graduate or bachelor student
- Advanced English
- Team player and willingness to collaborate
- Sense of accountability and ownership of issues until resolution
- Relevant experience in related functions or business is a plus
- Ability to effectively prioritize workloads and work to critical deadlines while maintaining accuracy and quality
- Exceptional problem / issue resolution skills
- Relationship building skills, strong ability to develop partnerships to drive results
- Very strong verbal and written communication skills
- Proficiency with Excel
- Client Orientation
- Strong logical/analytical mindset, with the ability to think outside the box and challenge the status quo
- Excellent written and oral communication skills
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you'll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs - e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
More info can be found here: https://careers.jpmorgan.com/global/en/about-us
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.