At JP Morgan Chase, we have an obsession for helping our clients, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Our Business Banking segment serves the banking needs of businesses with $1 million to $20 million in revenue.
As a Business Relationship Manager Trainee, you can explore your potential through hands-on experience in a professional environment. In this program, you will have the opportunity to develop skills and knowledge related to financial acumen, Chase and Business Banking culture, relationship management, and professional skills through a variety of educational and experiential activities. During the first Phase of the program, you will report to a Divisional Small Business Manager who will coordinate in field experiences with mentors, Business Bankers, and other partners. You may work from a Chase Branch location to complete virtual training and execute job shadows. Our virtual learning courses will provide you the core curriculum for the role of Business Relationship Manager 1.
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During Phase 2, you will have the opportunity to work directly with Business Owners and begin to build your book of business. You will be aligned with a mentor that will help you find opportunities, engage clients over the phone and in person, and conduct meetings. This is an excellent opportunity to begin your career in our Business Banking line of business. The goal of the program is to graduate Trainees into a Business Relationship Manager (BRM) role. Our BRMs work directly with business owners in local communities, helping them manage cash flow today and secure the financing they need to grow tomorrow.
Job responsibilities:
- Participate in immersive job shadowing experiences at client's place of business and Chase Branches;
- Conduct product, market, and client research;
- Complete special projects within Business Banking (i.e., Sales Strategy, Marketing, Product);
- Acquire, manage, and retain a portfolio of 25-40 business clients with annual revenue of $1 - $5 million for your assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000;
- Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses;
- Regularly conduct in-person calls with prospects and existing clients at their places of business;
- Own client experience survey results for all assigned clients. Escalate those that require additional assistance or resolution;
- Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships;
- Build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs;
- Provide leadership by actively supporting your assigned branches; and
- Protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills:
- Pursuing a B.A. or B.S. degree, or 5th year M.A. or M.S., with an expected graduation of December 2023 through June 2025
- Strong desire to build a network and start a career in the financial industry working with small business owners
- Strong leadership aptitude and proven ability to influence others
- Excellent customer service and interpersonal skills
- High degree of initiative and ability to drive results
- Ability to build strong, collaborative working relationships
- Effective presentation and communication skills
- Strong qualitative and quantitative problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment and pivot quickly as priorities change
- Organizational skills and attention to detail, working knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook, etc.).
Preferred qualifications, capabilities, and skills:
- Preferred minimum GPA of 3.2 out of 4.0
- Experience working in Sales, Retail, Hospitality, or Banking
To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
What's Next?
- Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria.
2. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue.
- This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
- HireVue is required, and your application will not be considered for further review until you have completed this step.
3. We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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