Johnson & Johnson is currently recruiting for a Sr. Manager, ER/LR - Labor located onsite in Tampa, FL or New Brunswick, NJ.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
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We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
We are seeking a dynamic and experienced Sr. Manager, ER/LR with a focus on Labor Relations to be part of our North America ERLR Leadership Team and lead the strategy and operations of our Labor Relations function. In this critical role, you will be responsible for negotiating collective bargaining agreements, managing employee grievances, and ensuring compliance with labor laws while guiding a talented team of Labor Relations professionals. Your expertise in establishing collaborative partnerships and enhancing team capabilities will be crucial in driving organizational success and mitigating risks during significant workforce changes. Join us to make a meaningful impact in a role that champions Our Credo culture, employee relations and promotes a culture of communication, accountability, and continuous improvement.
Key Responsibilities include:
- Evolve and lead our North America Labor Relations strategy and operations
- Conduct business impact assessments and provide Labor Relations consulting for significant workforce events, such as mergers, acquisitions, and restructurings.
- Foster onsite positive working relationships with union representatives, employees, and management to promote open communication
- Accountable for nurturing positive relationships between the organization, BUHR and labor unions through the negotiation of collective bargaining agreements, management of employee grievances, interpretation of labor contracts, and ensuring adherence to labor laws
- Coordinate mediation or arbitration processes to resolve labor disputes when required.
- Lead a team of Labor Relations Professionals who support various geographies and processes within the region, collaborating with respective Global Services and HR teams to achieve desired ERLR outcomes. Foster a collaborative and inclusive team culture, promoting excellence and continuous learning.
- Manage assigned operational activities to achieve target key performance indicators, service and operational level agreements. Analyze and convert these metrics into actionable insights for the business.
- Offer guidance and support to Employee Relations/Labor Relations professionals.
- Offer guidance and support to managers in understanding labor agreements and addressing contract-related matters.
- Participate in developing ER/LR policies for the North America region
- Facilitates and mitigates risk through direct interventions with managers and employees in handling highly sensitive cases and escalations.
- Stay informed about employment and labor practices in the relevant country or countries; notify management of regulatory changes
- Manage grievance, discipline, and policy interpretation requests that require advanced knowledge and authority, along with interaction with third parties, such as preparing position statements for claims submitted to government agencies (e.g., EEOC, DOL, NLRB or state agencies)
- Lead ERLR projects
- Create and conduct training sessions on Employee Relations/Labor Relations for Business Unit HR and People Leaders
- Enhance the team's capabilities by organizing regular training and knowledge-sharing sessions to improve their understanding of the country, local and work locations.
- Develop and implement change management and communication strategies for ERLR
- Propose continuous improvement initiatives aimed at optimizing service delivery by assessing and offering feedback on operational processes, policies, standard operating procedures, and work instructions, and implement key improvement plans for execution.
Qualifications
- A minimum of a Bachelor's Degree is required.
- A minimum of 8 years progressive HR experience with a strong focus in Labor Relations, experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management. A 8-10 year combination of Labor and Employee Relations experience will be considered.
- A minimum of 5 years of people management experience is required.
- Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences
- Proven success in establishing, managing and empowering a global virtual team
- Ability to establish a culture focused on speed, accountability and continuous improvement while building employee-centric repeatable and sustainable processes
- Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholders
- Experienced in shaping solutions and driving business results, with strong communication and collaborative partnership skills with internal and external stakeholders to ensure the effective execution of HR solutions across the enterprise
- Experience developing strategies in alignment with functional HR strategy to execute and ensure the availability of resources and best quality service
- Experience using Service Center technologies, ticket management, knowledge management, telephony /IVR, document management, etc.
- Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization
- Strong understanding of HR Operations
- High results orientation and ability to motivate team to high levels of performance
- Strong knowledge of Human Resource Information Systems and applications (e.g. ERP, HRIS, Applicant Management Systems, etc.)
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The base pay range for this position is $120,000 - $207,000
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company's long-term incentive program.
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits